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Whitby Toyota

4.6
  • Car Dealers
  • Whitby, ON

About this business

AutomotiveCar Dealers

Location details

1025 Dundas St W, Whitby, ON, L1P 1Z1, Canada

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.67,514 reviews
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rava 4 - lovely vehicle's profile image
rava 4 - lovely vehicle 
7 years ago

Shawn McCallum was my dealership Sales Respresentative. Shawn was wonderful to deal with. I purchased a Rava 4 2018 vehicle. Shawn had also sold a vehicle to my wife a few years ago and she was very happy and that's why I asked for Shawn. I felt very comfortable dealing with Shawn. I would recommend Shawn. 

Business response:

Thanks for choosing Whitby Toyota once again! We really appreciate your business and your kind recommendation! 

Jessica E.'s profile image
Jessica E. 
7 years ago

Excellent Customer Service Excellent service by Gary Brown. It was my first time getting a car and he made me feel very comfortable by his friendly nature and his knowledge of the product. He showed us all the features of the car and how to use them. Even programmed our phone numbers to the car. He gave us a full tour of the dealership and explained to us where we needed to go when we came in for maintenance. He answered all our questions and we never felt pressured to buy. We would totally recommend Gary to anyone looking f... read more

Business response:

Dear Jessica, Thanks so much for your wonderful & kind review! We are so happy that your experience was a hassle free and informative one...thanks so much for choosing Whitby Toyota we look forward to your next visit! 

Not happy's profile image
Not happy 
7 years ago

Repeat customer This was my 3rd visit to Whitby Toyota to lease my 4th Rav 4. Very happy with this model has every option You want included. 

Business response:

Good morning, I am very sorry to hear about this! My sincere apologies on behalf of the dealership. If we install the Remote Starter for you ASAP can we turn the negative review into a positive one? It is our goal to resolve this situation promptly and to your complete satisfaction. I have spoken with Gary Brown this morning and he did give me a customer name whom he thought you may be - Can you kindly confirm your name and number so we can resolve this issue for you immediately - this would be greatly appreciated. Once agai... read more

Glen Pessoa's profile image
Glen Pessoa 
7 years ago

1st Class Customer Experience As a former employee of a Toyota Dealership I can without hesitation say that Whitby Toyota and Sales Representative Gary Brown are on top of their game when it comes to my purchase experience. Based on my many years of experience with Whitby Toyota my purchasing decision was with utmost confidence. Looking forward to this continued relationship. 

Business response:

Dear Glen, thanks so much for your glowing review and for sticking with Whitby Toyota over the many years we truly appreciate and THANK YOU for your business! 

Camot's profile image
Camot 
7 years ago

Very Happy Customer My husband walked into the Toyota showroom a while ago and had a chat with Rashid Lorgat who was very helpful in providing information. A month later when I was ready to buy a car, Rashid was very helpful in taking me through the entire process while looking out for my best interests. He also helped with the financing of my Toyota Corolla Sedan and I could easily reach him by phone and email. Keith was also friendly and helpful too. After my purchase Rashid made follow –up calls to find out my experience ... read more

Business response:

Dear Camot, thanks so much for sharing your Whitby Toyota experience with us! We love hearing stories like yours and appreciate your praise of Rashid and our dealership..thanks to you and your husband for choosing Whitby Toyota and hope you both enjoy your new Toyota's for many years to come! 

Ian's profile image
Ian 
7 years ago

Buying a Toyota Camry After a brief meeting with Charles I sensed he wanted me to be a satisfied customer. He showed me the vehicle that I was interested in and quickly arranged test drive. The product sold itself and Charles showed confidence in his product. This is the second Toyota Camry that I have purchased from Whitby Toyota - the last one did 320,000km. The sales team worked well together and on pick up of the vehicle, Will, a young associate of Charles, was most helpful in explaining the technology of the vehicle and... read more

Business response:

Dear Ian, great continued choice with the Toyota Camry! We hope you enjoy your latest one even more than the previous! Thanks so much for choosing Whitby Toyota again Ian we truly appreciate your continued business THANKS!! 

Alisha's profile image
Alisha 
7 years ago

1st Vehicle As being a young adult and a student, I needed something that was reliable but also wasn't going to break the bank. I purchased a used Corolla. Shawn and Sandy treated me very well and made sure that all my questions and concerns were answered. This was my very first car and they made the process extremely easy, straight-forward and enjoyable. I truly felt like I wasn't only purchasing a car but also receiving another mini family. I would definitely recommend this location to anyone getting their first car or eve... read more

Business response:

Dear Alisha, thanks so much for choosing Whitby Toyota for your Toyota Corolla purchase we truly appreciate it - we are so happy that you can call us your family thanks so much for sharing...we look forward to your next visit THANKS! 

Nelson's profile image
Nelson 
7 years ago

3rd Vehicle purchase from Whitby Toyota... Picked up my new Tundra from Whitby today... Thanks Shawn for treating me like one of your nephews. I truly felt apart of the family! 

Business response:

Dear Nelson, congratulations on your new Toyota Tundra purchase! We really appreciate your business and your kind review...thanks for choosing Whitby Toyota! 

George's profile image
George 
7 years ago

Very professional and enjoyable Beyond the professionalism dealing with Rashid was like dealing with a friend. I would definitely recommend and continue our relationship with Rashid and Toyota. Great experience. 

Business response:

Dear George, our motto is "Your Neighbor, Your Friend" and we really mean that - thanks so much for your recognition and your kind review...thanks for choosing Whitby Toyota! 

Frequently asked questions about Whitby Toyota

How is Whitby Toyota rated?

Whitby Toyota has a 4.6 star rating with 7,514 reviews. 

When is Whitby Toyota open?

Whitby Toyota is closed now. It will open tomorrow at 8:00 a.m.