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West Coast Toyota
- Other
- Pitt Meadows, BC
About this business
Location details
19950 Lougheed Hwy., Pitt Meadows, BC, V3Y 2S9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
A small fix-up job done with a big heart. I had a small but worrisome problem with my 2009 Toyota Corolla - the trunk lid would not close, and as this means the light stays on there was a good chance of a dead battery overnight. I had to drive to the airport the next day. Not only did the Service staff fit me in on an already busy day, but did it with good humour and grace so that I did not feel like a guilty nuisance. The work was quickly done, an extremely reasonable small fee was charged and I went home relieved and happy... read more
Business response:
Thank you for the great feedback Carla, and the 5 star rating, we have shared your comments with our service staff and their managers. We are very happy that we were able to give you peace of mind and that our staff were able to get you in out quickly and resolve the problem for you. We appreciate your business and look forward to seeing you at your next maintenance service. Linda Leo, Customer Relations Manager.
Purchase a new Highlander Limited Our experience with the sales manager and product advisor was excellent. They treated us fairly and have good product knowledge. Delivery of new vehicle was smooth.
Business response:
Thanks Michael, enjoy your new Highlander and thank you for your business! Gord Zilkowsky / Laurie Shong
Happy Leaser Thanks to personnel correspondence from Lease Manager Chris Thomas, I decided to get another lease and a great deal. I found it more convenient to end my four year lease a few months early and that was accommodated, no problem. Chris was all about options and choices, no hard sell! Diane was efficient and also all about making sure I had all the information I needed.
Great people Rick and his team of professionals are there for us and always friendly and informative. These are people I trust and recommend. Thank you! Laszlo
Business response:
Thanks for the great review Laszlo, always a pleasure to assist you. We appreciate your business and recommendation. Rick Bultitude, Service Manager.
Customer Service Experience Jeanette, the service advisor was very attentive, fair and helpful. She was informative, resulting in saving me some money on the service. She represents the backbone of your dealership that customers will always stay loyal ! West Coast continue to hold this great reputation !
Business response:
Thank you for the very positive review. We have shared your comments with Janette and the service team. It's always appreciated when our customers take the time to recognize good service that they receive from our staff. We look forward to seeing you at your next maintenance visit. Linda Leo, Customer Relations Manager
I believe in this dealership I have trusted West Coast Toyota for well over decade. I bought my Rav-4 from them and have continued with the service dept. since then. I have always been treated well. Respectfully. Every issue or question I have brought up has been dealt with seriously. I know that I am not being taken advantage of because I do my homework, I check on pricing etc. I am completely satisfied.
Business response:
Thank you for the nice review we appreciate the time you took to provide feedback and have shared your comments with our service staff as well as our lot staff and shuttle driver. Linda Leo, Customer Relations Manager
Got Tundra? It was my first time buying a brand new vehicle, and Mark Fernandes at West Coast Toyota made it a pleasant and stress free experience. I emailed him about a 2017 Tundra Limited double cab that he had in stock, and he right away set up an appointment for me to view the truck. Within 2 hours we had finalized the deal, and with a fair price for my trade in plus dealer incentives, I ended up paying less than I thought I would for my dream truck. The day I went to pick it up, Mark was actually wiping the truck down h... read more
The Service staff and helpful and to the point When I took my old car to the Service department, I had a welcome greeting, though my car is more than 15 years old. They listened and undderstand my problems. After the repair, they explained clearly what had been done and charges. Appreciate the patience and good work of the staff, especially Janette.
Business response:
Thank you very much for the great review Peter, we are always happy to be of service. We have also let Janette know how pleased you were with her customer service. We look forward to seeing you at your vehicles next maintenance service, Rick Bultitude, Service Manager
Seamless and easy . Thanks to Gary and Randy for getting me in to my new RAV4. Very pleased and truly enjoying the vehicle. The drive from North Vancouver was worth it. Thanks again.
Frequently asked questions about West Coast Toyota
How is West Coast Toyota rated?
West Coast Toyota has a 4.6 star rating with 1,419 reviews.
When is West Coast Toyota open?
West Coast Toyota is open now. It will close at 6:00 p.m.