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14240 137 Ave NW, Edmonton, AB, T5L 5H7, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
Excellent Customer Service by Jeeva, Excellent customer service by Jeeva with top level professionalism. Hats up for him and his technical team. Always wonderful to be there and my car always smile.... after getting service. Oh yes, Thank you Zahir Jiwa to drop me off to my home with big smile.Thankyou! Shankar Acharya Edmonton; AB
Amazing Customer Service I brought my 2016 Corolla in to investigate an issue I was having and was lucky enough to be helped by Haneen and Zahir. Prompt, personable, even FUN service. I will never go to another toyota dealership!
Pleasant experience Very good experience compared to pressure put on you of the old way of selling cars. I was especially impressed by Hasan El Kurdi this young man went out of his way to make this a pleasant purchase. If I drank all the coffee he offered me I would be awake for a week. This is my fifth straight Toyota and God willing my sixth will be from Northwest and Hasan.
Amazing customer service and satisfaction Went in to look at options for buying a toyota base model at first, was pointed towards michael carlson sales representative, who did not pressure us i to buying anything more or extra. Was very helpful in the sense that he wanted us to make our own decision on what we wanted and liked and to make it work for the both of us. We did a fair amount of shopping around and found some deals hear and there, but with the experiece of michael he helped us get the best deal and top of of the l... read more
Excellent customer service Shaun Jones is an excellent sales rep..he provided us with different choices within our budget, friendly and provided us warm environment that able us to buy our rav4. Eric and David Vieira were very accomodating.,will make you feel the welcome attitude, making themselves available if ypu need them... Excellent Team
Excellent Service Given by Saleem Saleem was extremely courteous and professional during my use of the shuttle service to and from my home while my vehicle was being serviced. He was pleasant, drove in a safe manner, and went out of his way to provide excellent customer service. Saleem is an excellent "ambassador" for Toyota Northwest Edmonton.
Business response:
Hi, I am sorry that your experience here was not as pleasant as it should be. I would like to speak with your visit. What is the best way to contact you or you can reach me at 780-478-8300 or by email @ rsewak@toyotanorthwestedmonton.com. Roneil Sewak Customer Relations Manager
Well done sir. My experience today was delightful, I did not know about Toyota Northwest's free shuttle service to and from your home while your vehicle is in for service. I was more than happy with the service I received from their professional driver. This man was courteous, quick, and just comfortable to ride with. I recommend this employee's service and that of Toyota Northwest Edmonton to all who seek a quality dealership experience.
Well done I purchased a vehicle from Toyota Northwest last week, throughout the week I was made sure of my satisfaction numerous times. They fulfilled their end of the bargain promptly and I am more than happy with the quality of service I received from both Shannon and the staff at Toyota Northwest. I recommend this top notch dealer to anyone looking for quality experience and knowledge. They went above and beyond to service me.
Five stars I'm giving Salim 5 stars because he was very organized and told us what order we would be dropped off in. I also made it to work right on time and wasn't even late! When I needed to be picked up, I called to see if he was in the area and he said no problem I'll be right there! Great experience :)
Toyota Northwest Edmonton has a 4.7 star rating with 13,640 reviews.
Toyota Northwest Edmonton is open now. It will close at 8:00 p.m.