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Toyota Northwest Edmonton
- Car Dealers
- Edmonton, AB
About this business
Location details
14240 137 Ave NW, Edmonton, AB, T5L 5H7, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
Empathetic After we purchased our Pre-Owned Hyundai Santa Fe, we realized an issue with the vehicle. I reported the issue to Rick. He was very forthcoming in helping and fixing the issue. A man of integrity and customer loyalty. Great individual to deal with.
Business response:
Thanks for the review! We apologize for the issue with your vehicle, and we appreciate your patience in regards to getting it taken care of. We are thrilled however, that Rick and our team were able to get the issue fixed so that you can enjoy your new-to-you Santa Fe! We can't wait to see you back again soon! -The Toyota Northwest Edmonton Team
Since I was coming up from Calgary Jordy spent lots of time on the phone through calls/texts to organize the deal. They are willing to work with you to help you find the vehicle you are looking for. Definitely went above and beyond.
Business response:
Thanks Deb, for the review! We're so pleased to hear that Jordy and the rest of our team were able to help ensure you had a seamless vehicle buying experience, even though you weren't here to organize things in person. Enjoy your new ride! We can't wait to see you back again soon. -The Toyota Northwest Edmonton Team
Excellent service with smiles by knowledgeable staff Highly recommend go see Vivek Agnihotri He is polite ,knowledgeable and friendly sales man He will make sure you'r fully informed , satisfied and comfortable with product you are buying .
Business response:
Thanks Dave, for the review! We're so pleased to hear that Vivek and the rest of our team were able to help ensure you had a great experience, and that you left feeling comfortable and informed. Enjoy your new ride! We can't wait to see you back again soon. -The Toyota Northwest Edmonton Team
Great to deal with, was not pushy, and very informative and helpful. I would highly recommend anyone looking to buy a vehicle at northwest Toyota.
Business response:
Thanks for the review Greg! We're so pleased to hear you had such a great, pressure free experience. We appreciate the recommendation and can't wait to see you back again soon! -The Toyota Northwest Edmonton Team
Excellent experience on a used car deal Dealing with Jordy came across as honest and fair. The vehicle is above my expectation. Thank you very much for the excellent deal. I will recommend.
Business response:
Thanks for the review Rory! We're so happy to hear that Jordy and the rest of our team were able to ensure a fantastic experience! It's also great that the vehicle deal exceeded your expectations as well. Thank you for the recommendation, we really appreciate it. Enjoy your new vehicle, we can't wait to see you back again soon! -The Toyota Northwest Edmonton Team
thank you Mr. Lee is very knowledgeable and answered all of my questions. Thank you vert much for your time and help, it was much appreciated. Will highly recommend Jordy and NW Toyota to others
Business response:
Thank you for the review! We're ecstatic to hear that all of your questions were answered in a clear and concise manner. We really appreciate the recommendation, and we can't wait to see you back again soon! -The Toyota Northwest Edmonton Team
Warranty parts replacement Camry front struts that's leaking were ordered and replaced under warranty. Thank you Jordana and the service team for prompt service ,so the vehicle can be safely on the road again.
Business response:
Thanks for the review Cam! We're so thrilled to hear that our team was able to get your Camry back on the road as soon as possible, at no cost to you! We can't wait to see you back again soon. -The Toyota Northwest Edmonton Team
Excellent experience From the moment I started talking to Oliver he was very understanding and eager to assist me and my husband in purchasing a car. I then worked with Jordy as well to see the whole process through. Jordy went above and beyond to make sure I got into a vehicle within a very reasonable amount of time. He always communicated with me and clarified any questions and concerns. Together they made my experience a wonderful one. I will recommend this dealership to everyone thinking of purchasing a car. For a smooth... read more
Business response:
Thanks Nicol, for the review! We're SO pleased to hear that our team was able to help you find the perfect vehicle, and have a good time doing it! Enjoy your new vehicle, we can't wait to see you back again soon! -The Toyota Northwest Edmonton Team
Outstanding!! Oliver you went beyond expectations From first conversation and throughout the purchase of our new truck, you understood our wants in a truck and exceeded in customer experience. You provided a very knowledgable, caring and "can do attitude". Negotiated all extras in price of truck. You went the extra mile at every turn - picked up from airport, offered hotel for over night stay, and follow up. Oliver was only a phone call away, answering any questions which made us feel like we were his priority at all times. ... read more
Business response:
Thanks Fred, for the review! We're so ecstatic to hear that Oliver and the rest of our team were able to ensure that you know how much we care, and how important it is to us that we treat all of our customers as a priority. It's also excellent that you were able to get a great deal on your new Truck - and all of it's add-ons! Enjoy your new vehicle, we can't wait to see you back again soon. -The Toyota Northwest Edmonton Team
Frequently asked questions about Toyota Northwest Edmonton
How is Toyota Northwest Edmonton rated?
Toyota Northwest Edmonton has a 4.7 star rating with 13,640 reviews.
When is Toyota Northwest Edmonton open?
Toyota Northwest Edmonton is open now. It will close at 8:00 p.m.