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14240 137 Ave NW, Edmonton, AB, T5L 5H7, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
Excellent customer service experience with Aidan and Jordy. They made the buying experience easy and addressed all of my concerns. Proud to be part of the Toyota family!
Business response:
Hi, Erik! Thanks for sharing your kind words with us. We're glad your vehicle buying experience put a smile on your face, your review definitely put a smile on ours! We hope to see you back soon - The Toyota Northwest Edmonton Team
Excellent service as soon as I walked Into the dealership! Jordy Lee went out of his way to ensure that I received the perfect vehicle. Jordy was very knowledgeable and I highly recommend him when shopping for your new ride! Love my new Highlander - thanks Toyota
Business response:
Hi, Sarah! Thanks for sharing your kind words with us. We're glad your vehicle buying experience put a smile on your face, your review definitely put a smile on ours! We hope to see you back soon - The Toyota Northwest Edmonton Team
Very helpful and knowledgeable staff. Special thanks to Jordy Lee. Really happy with my truck, hope to receive the same level of customers service in the future.
Business response:
Hi, AG! Thanks for sharing your kind words with us. We're glad your vehicle buying experience put a smile on your face, your review definitely put a smile on ours! We hope to see you back soon - The Toyota Northwest Edmonton Team
Chukwuka was very helpful and knowledgeable about the products. I would recommend him to any customer needing help at the dearlership. Great dealership as well.
Business response:
Thanks for the glowing review, Jeremie! We always strive to provide a top-notch vehicle purchasing experience and we're glad we had the opportunity to share that with you. We look forward to answering questions you may have - The Toyota Northwest Edmonton Team
Haneen halabi the service manager really goes above and beyond for customers she is very helpful and informative when I bring in my vehicle 10/10 service !
Business response:
Thanks, Fatehia, for the review! We're thrilled to hear that Haneen and the rest of our team made your experience with our service center a smooth, seamless and enjoyable one. We can't wait to see you back for your next service! -The Toyota Northwest Edmonton Team
Few weeks ago, I left a terrible review about the referral cheque that I didn’t receive and a manager named Damien reached out to me and was able to get the cheque issued. After all, they do care about their customers and they make sure that their customers are happy. Thank you Damien for helping me resolve this issue.
Business response:
Thanks, Johngerard, for the review! It's wonderful to hear that you had such a pleasant vehicle buying experience. Congratulations on your new ride - enjoy it! We can't wait to see you back for your first service. -The Toyota Northwest Edmonton Team
Originally I left a less than favorable review. I now have had a change of heart. I was contacted by Luke and felt like he really did care about my issues. I am happy to move forward and look forward to a new and improved relationship with Northwest Edmonton Toyota.
Business response:
Thanks, Aprilhecht, for the review! We take customer concerns into consideration and pride ourselves in providing a top notch experience for all of our customers. We look forward to seeing you back! -The Toyota Northwest Edmonton Team
It was my first experience dealing with Edmonton's Toyota Northwest used car dealership. I dealt with Jordy Lee and Brian McInnes. They were both very professional and knowledgeable, therefore I feel they warrant a commendation for their efforts and good service.
Business response:
Thanks for the glowing review, Hamel5004! We always strive to provide a top-notch vehicle purchasing experience and we're glad we had the opportunity to share that with you. We look forward to answering questions you may have - The Toyota Northwest Edmonton Team
My wife and I were very happy with Katon our salesman, he took the time to explain everything we wanted to know about a hybrid. Would recommend him to any of our friends buying a car
Business response:
Thanks for the glowing review, Neil! We always strive to provide a top-notch vehicle purchasing experience and we're glad we had the opportunity to share that with you. We look forward to answering questions you may have - The Toyota Northwest Edmonton Team
Toyota Northwest Edmonton has a 4.7 star rating with 13,640 reviews.
Toyota Northwest Edmonton is open now. It will close at 8:00 p.m.