Toyota Northwest Edmonton's cover image

This profile has been claimed by the business owner or representative.

Toyota Northwest Edmonton

4.7
  • Car Dealers
  • Edmonton, AB

About this business

AutomotiveCar Dealers

Location details

14240 137 Ave NW, Edmonton, AB, T5L 5H7, Canada

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat8:30 a.m. to 6:00 p.m.
Sun11:00 a.m. to 4:00 p.m.
4.713,640 reviews
Select a rating
Erik E's profile image
Erik E 
5 years ago

Excellent customer service experience with Aidan and Jordy. They made the buying experience easy and addressed all of my concerns. Proud to be part of the Toyota family! 

Business response:

Hi, Erik! Thanks for sharing your kind words with us. We're glad your vehicle buying experience put a smile on your face, your review definitely put a smile on ours! We hope to see you back soon - The Toyota Northwest Edmonton Team 

Sarah J's profile image
Sarah J 
5 years ago

Excellent service as soon as I walked Into the dealership! Jordy Lee went out of his way to ensure that I received the perfect vehicle. Jordy was very knowledgeable and I highly recommend him when shopping for your new ride! Love my new Highlander - thanks Toyota 

Business response:

Hi, Sarah! Thanks for sharing your kind words with us. We're glad your vehicle buying experience put a smile on your face, your review definitely put a smile on ours! We hope to see you back soon - The Toyota Northwest Edmonton Team 

AG's profile image
AG 
5 years ago

Very helpful and knowledgeable staff. Special thanks to Jordy Lee. Really happy with my truck, hope to receive the same level of customers service in the future. 

Business response:

Hi, AG! Thanks for sharing your kind words with us. We're glad your vehicle buying experience put a smile on your face, your review definitely put a smile on ours! We hope to see you back soon - The Toyota Northwest Edmonton Team 

jeremie's profile image
jeremie 
5 years ago

Chukwuka was very helpful and knowledgeable about the products. I would recommend him to any customer needing help at the dearlership. Great dealership as well. 

Business response:

Thanks for the glowing review, Jeremie! We always strive to provide a top-notch vehicle purchasing experience and we're glad we had the opportunity to share that with you. We look forward to answering questions you may have - The Toyota Northwest Edmonton Team 

Fatehia's profile image
Fatehia 
5 years ago

Haneen halabi the service manager really goes above and beyond for customers she is very helpful and informative when I bring in my vehicle 10/10 service ! 

Business response:

Thanks, Fatehia, for the review! We're thrilled to hear that Haneen and the rest of our team made your experience with our service center a smooth, seamless and enjoyable one. We can't wait to see you back for your next service! -The Toyota Northwest Edmonton Team 

johngerard's profile image
johngerard 
5 years ago

Few weeks ago, I left a terrible review about the referral cheque that I didn’t receive and a manager named Damien reached out to me and was able to get the cheque issued. After all, they do care about their customers and they make sure that their customers are happy. Thank you Damien for helping me resolve this issue. 

Business response:

Thanks, Johngerard, for the review! It's wonderful to hear that you had such a pleasant vehicle buying experience. Congratulations on your new ride - enjoy it! We can't wait to see you back for your first service. -The Toyota Northwest Edmonton Team 

aprilhecht's profile image
aprilhecht 
5 years ago

Originally I left a less than favorable review. I now have had a change of heart. I was contacted by Luke and felt like he really did care about my issues. I am happy to move forward and look forward to a new and improved relationship with Northwest Edmonton Toyota. 

Business response:

Thanks, Aprilhecht, for the review! We take customer concerns into consideration and pride ourselves in providing a top notch experience for all of our customers. We look forward to seeing you back! -The Toyota Northwest Edmonton Team 

hamel5004's profile image
hamel5004 
5 years ago

It was my first experience dealing with Edmonton's Toyota Northwest used car dealership. I dealt with Jordy Lee and Brian McInnes. They were both very professional and knowledgeable, therefore I feel they warrant a commendation for their efforts and good service. 

Business response:

Thanks for the glowing review, Hamel5004! We always strive to provide a top-notch vehicle purchasing experience and we're glad we had the opportunity to share that with you. We look forward to answering questions you may have - The Toyota Northwest Edmonton Team 

Neil's profile image
Neil 
5 years ago

My wife and I were very happy with Katon our salesman, he took the time to explain everything we wanted to know about a hybrid. Would recommend him to any of our friends buying a car 

Business response:

Thanks for the glowing review, Neil! We always strive to provide a top-notch vehicle purchasing experience and we're glad we had the opportunity to share that with you. We look forward to answering questions you may have - The Toyota Northwest Edmonton Team 

Frequently asked questions about Toyota Northwest Edmonton

How is Toyota Northwest Edmonton rated?

Toyota Northwest Edmonton has a 4.7 star rating with 13,640 reviews. 

When is Toyota Northwest Edmonton open?

Toyota Northwest Edmonton is open now. It will close at 8:00 p.m.