Toyota Northwest Edmonton

azeeh 

on DealerRater

13 years ago

I was looking for a vehicle that was safe and reliable and had investigated the Toyota Rav4 and we went to Kingsway Toyota where we were welcomed by the reception in a friendly atmosphere. We spoke with Thejus Swamy who showed exceptional customer service and a straight forwardness that I appreciate in discussing my requirements, vehicle options and financing options available to ensure I was comfortable with my purchase. Maja also showed exceptional customer service and ensured that this was the vehicle that would fit my ne... read more

GRRR1 

on DealerRater

13 years ago

Thejus Swamy is one Sales Manager who not only knows his job very well inside and out, but more importantly, has excellent Human Relations skills giving a lot of premium in customer satisfaction. In other words, I see him as having 2 important targets in his day to day activities: 1) setting sales record, and (2) giving full customer satisfaction in the process. . these 2 go hand in hand for him. Ron Sewak, Prashanth (younger brother of Thejus) and Mr. Mario Zabielski are awesome guys in their respective fields as well. I wi... read more

deanbradleyfarrell 

on DealerRater

13 years ago

everyone i dealy with where very friendly and honest i never once felt pressure and i felt they were very far and honst with my trade in vehicle 

dnicoll 

on DealerRater

13 years ago

All of the staff we dealt with, from the receptionist to the product adviser, finance and sales manager were extremely friendly and helpful. Maja was very helpful in ensuring the vehicle we purchased was appropriate and met our requirements. So far, our new vehicle purchase experience at Kingsway Toyota was a good one. 

mahood 

on DealerRater

13 years ago

I am a returning customer who came to purchase a new vehicle and was very unhappy with the service I received so I decided to look elsewhere. Shortly after my visit, the sales manager Tejus Swamy connected me to find out why I did not purchase a new vehicle as indicated. I told him my problems and he immediately became determined to win me back and let me tell you, I was not easy. I was so angry by my experience that he had to move a mountain. Which he did with his professionalism, his vehicle knowledge, his affable personal... read more

sabdi 

on DealerRater

13 years ago

I was truly amazed personable sales staff and manager,they were forth coming with all the questions I asked. Sales manager Thejus Swamy even went out of his way to spend his time explaining all the diffrent options and availablities of the Toyota Tundra I bought. Prashanth Radakrishnan was a very nice young sales associate and spent time with me showing me al the options of the vechile. David Clarke true magician witht he computer got me a great financing deal. I am reccomending this dealership to all my freinds and family. 

Dean2 

on DealerRater

13 years ago

This is a long story, but I thought it was worth telling. I normally do my own work but, having just moved to Edmonton, no room in garage yet to work well and the washer pump is out on my wife's vehicle. I took her 1992 Toyota 4Runner in to have the windshield washer pump fixed, get an oil change and the headlights aimed. Since it just turned over a 100,000 Klms, no that isn't a typo, I asked them to give it a good going over. The first time round I was not at all happy with the way the service turned out. They did not use t... read more

dianne.kovacs 

on DealerRater

13 years ago

I was very pleasantly surprised at this dealership. First of all, I went in with the intention of trading in my very highly financed Corolla on a used Rav4 hopefully. Thejus let me know that I could apply for a new vehicle and end up with much the same rates because of good deals right now at Toyota. I would never have imagined I could get approved for a new car. Maja Harding my salesperson was friendly, knowledgeable, professional, helpful but never pushy. She is awesome. Christopher Clarke my financial expert was actually ... read more

Hamoudi_saleh 

on DealerRater

13 years ago

I visited all five Toyota dealerships in Edmonton and Sherwood park. The level of customer service could not be higher. Especially the salesman Gabriel. Excellent service and gives you the up most respect and gives you the benefit of the doubt. I always was a Honda guy. NOT ANYMORE. I plan on referring all my friends and family. Thank you.