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Midway Nissan
- Car Dealers
- Whitby, ON
About this business
Location details
1300 Dundas St E, Whitby, ON, L1N 2K5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Service for drivers window not functioning I have dealt with Midway for 3 vehicle purchases, and all subsequent service - this is the LAST time I will deal with Midway and Nissan. They serviced the window and informed me that I needed a NEW battery, at $255, which is $100 higher than CAA offers, and when I tried to explain that the battery wasn't the issue, they refused to listen to their customer, I have picked up the vehicle, with a boost, which took their service tech's three attempts to BOOST the car, and after a quick r... read more
Bad experience I bought a Nissan Rogue at this location and their customer service is very bad all they care about is their commission and you ask for something and they give you something else I spoke to manager and salesmen and they completely give different info they will try to do anything to do sale even if they have lie I would never go back to that location again
Never returned my voicemail I left a voicemail and tried booking an appointment on their website to arrange a date/time over 4 weeks ago now, and nobody returned my call. I know I left my name, phone number, etc. So, I went somewhere else with my car and got an appointment booked in a week. I wouldn't consider that good customer service on Nissan's part. Even if they are super busy, a courtesy call notifying me of that would have been great. I will not bring my vehicle there for service again.
Business response:
Hello, we're sorry you didn't have a great experience when booking your service appointment at our dealership. If you would like to give us another try in the future, we promise to do our best to give you the normal top-notch Midway Nissan experience. Have a great day!
Recalls My vehicle was dropped off there for recalls that took 6 hours to complete. Shuttle service was offered, but no courtesy vehicles or rentals were available. I rented a vehicle out of my own pocket, as Nissan Canada nor the service manager would do anything for me. First and last visit to this dealer for me, wish I still had my HONDA.
Business response:
Hello Jodi, we are very sorry to hear that you didn't have a great experience at our dealership. Our response may be a little late, but we would like to apologize for any inconvenience this may have caused you. If you would like to give us another try in the future, we promise to give you the normal top-notch Midway Nissan experience! We hope to see you soon Jodi, and hope you have a great day!
Unhappy with brand Nissan My wife drives this car to commute to work. Year purchased 2009. Last year, we had to spend nearly $2000 to address a transmission fluid leak. This year again another $500 to replace a suspension ball joint. The mileage on the car is about 65000 KM. I am not happy with the quality of this car, in view of so many expenses for its relative age and mileage. I will certainly NOT be considering another Nissan when I am shopping for a car.
Regular Service I went in to your office on June 13, 2016 to get regular scheduled service for my vehicle. I did not expect my bill turning out to be $700. When all I needed was an oil change I understand that agents can make suggestions on other services needed for the vehicle, but in this case I feel I was forced to have these extra services that I dI'd not need. As a result I paid a lot of money for such minor work done to my vehicle. For instance a break service? Nothing was done with that so I feel I was wrongly charged... read more
Booking an appt for service is a waste of time I booked an appt for 2pm for a simple oil change and tire rotation and didn't get my car back until 3:25. There was no explanation as to why it took so long or any form of apology. I would fully understand if I didn't have an appt, but what is the point in booking an appt when you still wait almost an hour and a half for a simple procedure? Totally unacceptable, and will definitely cause me to think of going elsewhere for my next oil change. The only bright spot from this experi... read more
163K maintinance My 2012 Titan has been serviced at Midway after my purchase from a Kitchener Nissan dealership. I found that when I called Midway to secure an appointment that the trucks service and maintenance information was not familiar with the CSR that accepted my call. My appointment was for routine maintenance, seasonal swap tires and analyse the air conditioning unit as warm air was blowing out of the vents also check wiper condition. This being said, when I picked up my truck (6:00 p.m.) the CSR reviewed the repair... read more
Dissapointed Not much to say except poor customer service; Don't feel welcomed or appreciated and I have given this specific dealership many chances even purchases 2 cars with them.
Frequently asked questions about Midway Nissan
How is Midway Nissan rated?
Midway Nissan has a 4.4 star rating with 1,369 reviews.
When is Midway Nissan open?
Midway Nissan is open now. It will close at 8:00 p.m.