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Lexus of London
- Car Dealers
- London, ON
About this business
Location details
1065 Wharncliffe Rd S, London, ON, N6L 1J9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a wonderful experience with Lexus of London especially with Lisa! Although I didn’t purchase or leased with them, the professionalism that Lisa had showed was exceptional. She has responded to my questions so efficiently. What I truly appreciated was how transparent and straightforward they are. You ask your questions or inquire on a vehicle and they provide you with straightforward answers. I will definitely reach out to Lisa when I’m ready to purchase a Lexus! Highly recommend!
Business response:
Thank you for the fantastic review, Gian! We're thrilled to hear about your positive experience with Lisa and our team. Transparency and professionalism are core values for us, and it’s great to know they made an impact. We look forward to assisting you when you’re ready for your Lexus!
Above excellent customer service is why I made my second Lexus purchase with Lexus of London. Jillian was very knowledgeable and knew exactly what I was looking for in my new 2026 model. Defiantly a dealership that goes above and beyond.
Business response:
Thank you, Kimberly! We're thrilled to hear about your positive experience with Jillian and appreciate your loyalty. Our team is dedicated to providing exceptional service, and it’s wonderful to know we met your expectations. Enjoy your new 2026 model!
We had an excellent experience purchasing our car and couldn’t be happier with the team who helped us through the process. Lisa was fantastic from start to finish. We first met her in July 2024 when we visited the showroom, and even though we didn’t purchase at that time, her professionalism and genuine approach really stood out. When we decided to return to Lexus over a year later, we specifically reached out to Lisa because we trusted her—and we’re very glad we did. She made the entire process smooth, comfortable, and stre... read more
Business response:
Thank you for sharing your wonderful experience, Diana! We're thrilled to hear that Lisa, Bo, and Akeem provided such exceptional service and made your car-buying journey smooth and enjoyable. Your recommendation means a lot to us, and we look forward to serving you again in the future!
Our ongoing positive experiance we had with your service department staff (Romano) over the last 12 years ,made us committed to buying another Lexus.We had an exeptional,,positive,no hassle experience with your sales team.Steve was very approachable and responsive to any questions we had.Bo made any of the financial aspects easilyy resolved,Brendan was an excellent instructor.All in all one of the smoothest car sales experiance we have had.
Business response:
Thank you for your wonderful feedback! We're thrilled to hear about your exceptional experience with our service and sales teams. Your loyalty means a lot to us, and we’re glad we could make your car buying process smooth and enjoyable. Looking forward to serving you again!
It was my first time buying a Lexus car, and I was very pleased with the friendly atmosphere created by all the personnel involved in the purchase. Rick Watson was invaluable in the car selection process, answering all my questions and concerns. JasmineVegso patiently explained all additional options available and made a valuable recommendation. Adam Franklen made a great introduction to a necessary car operation, so I could drive my new car with less anxiety.
Business response:
Thank you for sharing your wonderful experience! We're thrilled to hear that Rick, Jasmine, and Adam made your first Lexus purchase so enjoyable. Creating a friendly and supportive atmosphere is our priority, and it's great to know our team helped you feel confident in your new car. Enjoy the ride!
I’ve had many dealership experiences over the years, but Lexus of London stands out as the best I’ve ever had. From the moment you walk in, there is a genuine sense of care and concern, paired with thoughtful, cost‑effective advice on service options that never feels pushy or transactional. I especially appreciate being offered a loaner vehicle during service recalls, or a shuttle home when my car is in the shop. Those small but meaningful touches make a big difference and show how much they value their customers’ time and c... read more
Business response:
Thank you, Sharondeebrah! We’re thrilled to hear about your exceptional experience. Our team aims to create a welcoming environment, and it's great to know that Shane and our amenities made a positive impact. We appreciate your recommendation and look forward to assisting you and your daughter again soon!
Rick was great to buy a vehicle from, very professional. The whole experience was positive and no games played. The process was not long and drawn out, straight up sales. Would definitely recommend Rick and Lexus of London.
Business response:
Thank you for your fantastic review! We're thrilled to hear about your positive experience with Rick. Our team strives to provide a straightforward and enjoyable process for all our customers. Your recommendation means a lot to us! Enjoy your new vehicle!
My vehicle was in for Recall/Warranty repairs. Everything was done very well. Royston was friendly, knowledgeable, and punctual. Always get terrific service at Lexus of London
Business response:
Thank you, Dr. Bill! We're thrilled to hear about your positive experience with Royston and our team. Providing excellent service is our priority, and we appreciate your kind words. Looking forward to seeing you again!
I had an excellent experience and appreciated the entire team. Special Thanks to Stephanie and Rick
Business response:
Thank you for the fantastic feedback, Mike! We're thrilled to hear you had such a great experience and appreciate your shoutout to Stephanie and Rick. Our team strives to provide top-notch service, and it's wonderful to know we hit the mark!
Frequently asked questions about Lexus of London
How is Lexus of London rated?
Lexus of London has a 4.9 star rating with 5,037 reviews.
When is Lexus of London open?
Lexus of London is open now. It will close at 6:00 p.m.