This profile has been claimed by the business owner or representative.
1065 Wharncliffe Rd S, London, ON, N6L 1J9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Rick and the team at Lexus of London are extremely helpful and knowledgeable. Rick is prepared to go the extra step in making sure his customers are heard and feel valued.
Business response:
Thanks so much for sharing your kind words for Rick and our team, Jenna!
Fantastic service, friendly atmosphere, acknowledge you by name, very informative, no pressure to buy, keeps in touch with you to address any concerns or needs. Immediately assisted with winter tire package questions and purchase. Rick was fantastic assisting us with our first Lexus purchase!! Beautiful car!!
Business response:
Thank you for your wonderful feedback! We're thrilled to hear about your fantastic experience and that Rick made your first Lexus purchase memorable. Our team is dedicated to providing exceptional service, and we’re glad you felt supported throughout the process. Enjoy your beautiful car!
From the greeting at reception all the way through vehicle purchase and familiarization, the experience was as positive as it was seamless. Steve, our salesperson, was the opposite of the stereotypical car salesman- no pressure, helpful and went the extra mile
Business response:
So great to hear Kelly, thank you for taking the time to share your experience with us!
Jillian was awesome, she went above and beyond to assist me in trying to locate a vehicle. She was extremely professional and caring. Although I could not buy my car at this location due to the vehicle that I wanted, was not in stock. I will bring my new Lexus to be serviced at this location. Cheers 🤙
Business response:
So great to hear jmahon67, thank you for taking the time to leave Jilian a shout out!
I am very pleased with my interaction with Gent and the team in Lexus London. He has been very transparent and informative. I appreciate working with him and I do recommend him for anyone interested to buy Lexus.
Business response:
Thank you, Nermine! We're thrilled to hear about your positive experience with Gent and the team. Transparency and informative service are our priorities, and it's great to know you felt supported during your purchase. We appreciate your recommendation and look forward to serving you again!
Great working with them Lisa i booked an appointment and then gave me her uninterrupted attention
Business response:
Thanks, Tony! We're thrilled to hear you had a fantastic experience with Lisa. Providing personalized service is our priority, and it's great to know she made your appointment special. Looking forward to seeing you again soon!
Had a great experience meeting with Larry. Everything is smooth and he helped me locked an unbeatable deal on the vehicle.
Business response:
Thanks for the fantastic feedback, Andrew! We’re thrilled to hear about your experience with Larry and that you found the perfect deal. Enjoy your new vehicle, and we look forward to seeing you again!
Unlike typical dealerships, they truly provide a royal experience. I was impressed by the personalized service of having a dedicated consultant and the thoughtful touch of complimentary refreshments. The atmosphere was incredibly relaxed and pressure-free, allowing me to explore the vehicles and discuss my needs with total ease.
Business response:
Thank you for your fantastic feedback! We’re thrilled to hear that you enjoyed a personalized and relaxed experience with us. Our team is dedicated to providing exceptional service, and it’s great to know you felt that during your visit. We look forward to welcoming you again!
I recently purchased a vehicle from Jillian, and I couldn’t be happier with the process. From the start, she was incredibly patient, professional, and never made me feel pressured. Shortly after taking the car home, I noticed a small scratch in the paint. While it was a bit disappointing at first, Jillian and the team at Lexus of London handled it perfectly. They took the car back immediately, kept me updated throughout the repair, and the final outcome is flawless—the car looks brand new again. It’s easy to give a good revi... read more
Business response:
Thank you for your fantastic review! We're thrilled to hear about your positive experience with Jillian and our team. We pride ourselves on providing exceptional service, even after the sale. Your recommendation means a lot to us, and we look forward to serving you again in the future!
Lexus of London has a 4.9 star rating with 5,037 reviews.
Lexus of London is open now. It will close at 6:00 p.m.