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1065 Wharncliffe Rd S, London, ON, N6L 1J9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Rick & Bo were excellent to work with regarding the leasing of a new 2026 Lexus. Nice to have multiple options made available to us and succinctly explained. Looking forward to the same level of professionalism in the prepping and the servicing of our Lexus once it arrives and is put to use.
I just purchased my third Lexus. Great service from Gent, Product Advisor; Jasmine, Financial Services Manager and Akeem, Delivery Specialist. They all took time with me to explain and answer all my questions. They made me feel like a valuable customer.
Business response:
Thank you for your wonderful feedback! We're thrilled to hear about your experience with Gent, Jasmine, and Akeem. Our team is dedicated to providing exceptional service, and it’s great to know they made you feel valued. We appreciate your continued trust in us!
I was shopping for a used car for my daughter. Our sales representative, Lisa, was very thorough and professional. She had the vehicle ready to go, even though the weather was not great, which was a thoughtful gesture. When we returned she inquired about our thoughts and what we liked and didn’t like about the vehicle. She also provided some rough purchase prices and options available. We were impressed with Lisa, and the dealership in general.
Business response:
Thank you for your fantastic feedback! We're thrilled to hear about your positive experience with Lisa and our team. We always strive to provide thoughtful service, even in challenging weather. Your satisfaction is our priority, and we appreciate you sharing your experience. Enjoy your new vehicle!
Thank you so much for all your help. It’s a great experience to purchase a vehicle with you.
Business response:
We’re thrilled to hear about your positive experience with us! Thank you for choosing us for your vehicle purchase. Your satisfaction is our priority, and we look forward to serving you again in the future!
Larry is very friendly and helpful! Highly recommend ! Just picked up my new vehicle , and I am very satisfied with the product and service.
Business response:
Thank you for your fantastic review! We're thrilled to hear about your positive experience with Larry and that you're satisfied with your new vehicle. Your recommendation means a lot to us! Enjoy your ride!
Lexus of London was pleasant to deal with while buying a used vehicle. Lisa Ali was our salesperson and was friendly and professional but low pressure. The process of buying a new or used vehicle is not my favourite activity. I went in prepared to do battle with my guard up, I left feeling that my pre conceived notion was inaccurate. My deal was fair, my trade in value was fair, and we are enjoying our new to us SUV. We drove 1:45 hrs each way for a specific vehicle. It was worth our time. Thanks Lisa!
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that Lisa provided you with a pleasant and low-pressure experience. Enjoy your new SUV, and we appreciate you making the journey to see us! Your satisfaction means a lot to our team.
Excellent service at Lexus of London and the car was finished on time and to my satisfaction.
Business response:
Thank you for your fantastic feedback, Dave! We're thrilled to hear that you had an excellent experience and that your car was completed to your satisfaction. We appreciate your support and look forward to serving you again!
I wish to express my sincere appreciation for the outstanding service I received with my vehicle purchase. Mr. Rick Watson was very good throughout the entire process. His extensive Lexus experience makes him highly recommended for any Lexus model. He has been incredibly helpful and knowledgeable throughout my entire purchasing experience. All in all, a very pleasant experience at the Lexus of London. Thanks to Adam Frankel (Product Specialist) for thoroughly explaining all features and answering my questions. I highly recom... read more
Business response:
Thank you, Ruchin! We’re thrilled to hear about your positive experience with Rick and Adam. Our team takes pride in providing excellent service and detailed knowledge. Your recommendation means a lot to us, and we look forward to welcoming you back for your future Lexus needs!
Exceptional customer service from Dale each time I have interacted with him. Very knowledgeable on the processes within Lexus of London and has always made the process of dropping of my car and picking it up easy and enjoyable.
Business response:
Thank you, Wayne! We’re thrilled to hear about your positive experiences with Dale. Our team strives to make every interaction seamless and enjoyable. Your feedback motivates us to continue delivering exceptional service. We look forward to seeing you again soon!
Lexus of London has a 4.9 star rating with 5,037 reviews.
Lexus of London is open now. It will close at 6:00 p.m.