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1065 Wharncliffe Rd S, London, ON, N6L 1J9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Had an amazing experience today picking up my new Lexus NX350! 🚗 The customer service at Lexus London Ontario was excellent from start to finish. A special thank you to the delivery specialist, Akeem Pearce, who was extremely helpful, professional, and made the whole process smooth and enjoyable. I also want to thank all the staff members at the dealership for their great support and hospitality. Really appreciate the outstanding service. Highly recommended!
Business response:
So wonderful to hear Ahmed, thank you for taking the time to give our team a shout out!
Although I did not purchase from Lexus, I was very impressed with the dealership and staff. My dealings with Jillian Cook were exceptional. From the moment I met her, her optimism and helpfulness went above and beyond. There was no question she didn’t know the answer to. It was a miserable rainy day and with a smile she still did not hesitate to venture out to the lot to bring cars out for me to see. She was truly interested in trying to find exactly what I was looking for. I was. Rey impressed with her professionalism and w... read more
Business response:
Thank you for taking the time to share your experience Olivia! We're happy to hear that Jillian was able to provide you with a great experience. We appreciate your kind words and recommendation.
Got in an accident and had to get a new vehicle, Buying through Lexus of London with Gent was by far the easiest part of the whole experience. Friendly, easy going, and great to deal with.
Business response:
Thanks so much for sharing your experience with us!
Very supportive and helpful throughout the whole service. The price for the vehicle is also very great
Business response:
Thanks so much!
Many friends of mine have sought out Da Peng before and trusted him very much. This time, I also bought a car from him myself. He was very patient and professional, and the experience he brought me was excellent. I'm very grateful here.
Business response:
So wonderful to hear, thank you for taking the time to share your experience!
Just received our 1st Lexus ( NX 350 ) On the way home we noticed how quiet it was compared to our previous Cadillac. Everything was in order for pickup and staff was ama. Would definitely recommend this dealership.
Business response:
Thanks so much for sharing and welcome to our Lexus family!
Steve ensured our car was exactly what we wanted and encouraged us to test drive a few Jasmine fully explained the coverage warranties and did not pressure us to buy anything extra. Adam made sure we understood all the many features of the car.and encouraged us to come back if we needed help. The whole buying experience at Lexus was exceptional and we would definitely recommend this dealership
Business response:
Thank you for sharing your experience with Steve, Jasmine and Adam. We're happy to hear the entire process was informative and pressure free - we really appreciate your recommendation.
Jillian and the Lexus of London team were incredibly kind, professional, and transparent. Smooth process, great communication, and the vehicle was clean, safetied, and well reconditioned. Highly recommend!
Business response:
So wonderful to hear, thank you for taking the time to share your experience and kind words!
Very pleasant experience with a feeling of the business being welcomed and well taken care of. Cordial, helpful, caring and professional staff. Lisa and Jasmine made the experience smooth and memorable. Adam was great in demonstrating everything the right way and was super helpful. Stephanie and Chris ensured that things were moving well. I appreciated the transparency in discussions. Overall, my lease ending with a new car lease experience was superb. I have been dealing with this dealership for a long time; it seems to alw... read more
Business response:
Thank you for your continued loyalty and for sharing your experience with Lisa, Jasmine, Adam, Stephanie and Chris!. We're happy to hear your lease transition was smooth and transparent - we really appreciate your recommendation and long-time support Manas.
Lexus of London has a 4.9 star rating with 5,037 reviews.
Lexus of London is open now. It will close at 6:00 p.m.