This profile has been claimed by the business owner or representative.
Kelowna Nissan
- Car Dealers
- Kelowna, BC
About this business
Location details
2741 BC-97, Kelowna, BC, V1X 4J8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 6:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 6:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:30 p.m. | |
| Sun | Closed |
Service review Five star service. Quick and efficient servicing of vehicle. Staff took the time to test drive car to listen for the problem the car had.
Business response:
Thank you for the kind words and great review! We appreciate your business and hope to serve you for many years to come! :)
Friendly profession on time Over the top! The service rep was courteous, greated me with a big smile, let me know exactly what he was doing and how long the service would take and directed me to their lounge and complimentary coffee bar! Wow! When the work was complete he personally delivered the keys to me in the lounge.
Business response:
Hi Arnold, Thank you very much for this great review! We truly appreciate your business and hope to serve you for many years to come! :)
My buying experience at Kelowna Nissan. Thanks to the staff, I have a new car. Special people like Ashley Foster professional ,knowledgeable made all the paperwork go quickly . Thanks again Ashley
Business response:
Thank you for this review! Your business is much appreciated. Enjoy your new vehicle! :)
An all around great car buying experience. The building was swish looking and inviting. I felt well taken care of, every step of the process. The next vehicle I will buy will definitely be a Nissan from Kelowna Nissan.
Business response:
Thank you for your review! We really appreciate the kind words. Be sure to come see us for your next vehicle purchase! :)
Awesome Great friendly service only thing dealer could do like competitors and provide $300 towards airfare to pick up vehicle if from out of town for airfare or hotel All in all good above average service.
Business response:
Thank you for your review John. We're happy to hear you had a great experience! Enjoy your new vehicle! :)
Great Service Brent Gailey has been helping me find a new car for my family. He has gone above and beyond with his service. Extremely helpful, friendly and knowledgeable. I would definitely buy a vehicle from Brent and highly recommend him if you’re in the market to purchase a new or new to you vehicle.
Business response:
Thank you very much for your review. We're happy you had a great experience with Brent. We appreciate your business.
Good buying experience The salesman, Stu Morgan, gave us excellent service when buying a used car from this dealership:. Attention to detai, worked out a good price and trade inl and prompt replies to queries.Thank you Stu. Celia and Doug
Business response:
Hi Cel, We have revamped our team and our online presence here at Kelowna Nissan and are working hard to always improve our customer service. Our goal going forward is to always respond to feedback and engage with our customers. So even though you posted this review a long time ago, we’d still like to acknowledge you by saying “Thank you!” 😊
The sales and financing team were great. However, they are sleazy used car sales people. They said the vehicle was mint and the ball joints were worn out. They wanted to send my wife on the road with this unsafe vehicle. Just be careful and have an independent inspection done before you buy.
Business response:
Thank you for your feedback and for your kind words about our sales and finance team — we’re glad to hear they made a positive impression. We're sorry to hear about your concerns regarding the vehicle’s condition. Your safety and trust are very important to us. We encourage you to reach out directly to our General Manager, Elias Flores, who would appreciate the opportunity to speak with you further and address your concerns personally.
My 2014 Nissan's passenger window does not go up when operating it from the driver's or pass. side. I called the dealer and made an appt. knowing I was going to get a diagnosis. Not only did they charge me almost $220 to tell me that the window was not operating from the window buttons on either side of the car and it needed a part but, they did not put the window up temporarily. When I questioned about why they didn't raise the window, I was told they couldn't and they couldn't wash the car (normally a nice plus) because th... read more
Business response:
Hello Debbie, Thank you for sharing your feedback. We are truly sorry to hear about the poor experience you had at Kelowna Nissan. We understand how frustrating this must have been. Thank you for talking to our assistant service manager Michael, and allowing us the opportunity to try and make things better. We genuinely hope to earn back your trust and provide you with the level of service that you deserve. If there’s anything further we can do to assist you, please don’t hesitate to reach out.
Frequently asked questions about Kelowna Nissan
How is Kelowna Nissan rated?
Kelowna Nissan has a 4.7 star rating with 1,086 reviews.
When is Kelowna Nissan open?
Kelowna Nissan is open now. It will close at 5:30 p.m.