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Jim Pattison Toyota Duncan
- Other
- Duncan, BC
About this business
Location details
6529 Trans-Canada Hwy, Duncan, BC, V9L 6C2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Rude service department All about the upsell and doesn't follow directions. Since our bad experience, we've heard from 2 other people who have had issues with the same female employee of the service department. Will never visit again until this employee is gone.
Business response:
Thank you for taking the time to write a review. I am very sorry to hear of your experience. As I do not have your contact information, I would appreciate the opportunity to talk to you and understand what and when this occurred. Please contact me at 250-746-5111. Mike Crawshaw, General Manager
Service desk friendly but feckless; manager rude. This dealership should be avoided for service issues until severe problems of exposure to high charging are corrected. No customer copy of the signed and initialed work order was provided. This was supplemented by vagueness about costs that might be incurred for trouble-seeking diagnostics. There should certainly be a cap on such work related to fixing a problem of single origin. A cynic will say there is no incentive to hold such costs down if the amount of time spent on dia... read more
Business response:
Mr. Richardson, I am very sorry to hear of your frustration at our location. If you could please contact me directly at 250-746-5111, I would like to discuss this with you in more detail with hopes to better understand the situation. Thank you. Michael Crawshaw, General Manager
Worst Customer Service! My boyfriend and I recently purchased a truck from this dealer, the car salesman Matt was new on the job and really didn't know what was going on but we thought hey why not give the guy a shot. We took the truck for test drive everything was great, we didn't have the radio on because we were talking to the salesman. After everything said and done, Matt figured out how to turn on the Subwoofers which were a perk included with the sale of the vehicle, we were unsure of the settings and so was he. They s... read more
Failed the used car inspection!! Hi, my wife and I just bought a 2011 Honda CRV from Jim Pattison Toyota Duncan. When we got home, we checked the vehicle over and noticed right away that the passenger vanity mirror cover was detached. I tried to put it back on and found that a part of it was broken off. We didn’t notice this during the test drive because my wife (who would have looked!) was driving. We called Steve, our sales rep. right away, and he pretty much told us too bad, we had to pay to fix it . Steve told us that th... read more
Frequently asked questions about Jim Pattison Toyota Duncan
How is Jim Pattison Toyota Duncan rated?
Jim Pattison Toyota Duncan has a 4.4 star rating with 457 reviews.
When is Jim Pattison Toyota Duncan open?
Jim Pattison Toyota Duncan is closed now. It will open tomorrow at 9:00 a.m.