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6529 Trans-Canada Hwy, Duncan, BC, V9L 6C2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent We were looking at a buying a newer vehicle when we stopped in at Toyota Duncan we met Axel Clark.He was polite and helpfull (not pushy like we found at some other dealerships) Axel showed us a few vehicles of the type we were looking for. We did buy a 2013 toyota rav 4 through Axel and we are very happy with it. We found all of the staff to be pleasant, friendly and accommodating just an overall good experience at Duncan toyota. Cheers Therra and Mike
Business response:
Thank you for your review. I am very happy you had such a great experience with Axle I will pass on your praise. Sincerely, Mike Crawshaw - General Manager.
Purchase of new car I had a wonderful experience purchasing a new car. Nick Blackwell and the manager were great. Nick Blackwell spent alot of time with me explaining the gadgets. He did a good job. I'd recommend him and the dealership if you are purchasing a new car.
A friend to your car With empathy and courtesy I was welcomed to Jim Pattison Toyota Duncan service department by Lin. She was helpful, got me an appointment quickly and helped me get back to work with little delay. Thanks Jim Pattison Toyota Duncan and the service team you are a real friend to my car. Mark Turner Duncan, BC
Empathy, customer service, an effort to get issues resolved. After several attempts to have some mechanical/warranty issues resolved at Nanaimo Toyota I took my 2016 Tacoma to Duncan and the drive was worth it. Clare and Mike were challenged by the fact that through no fault of their own they were dealing with a very frustrated customer due to Nanaimo's inability to deal with a simple and routine task...................diagnose the problem and look for a resolve. After being turned away 5 times (over a period of 6 months) in... read more
Friendly, thorough, pro-active and trustworthy . I have remained a loyal Toyota owner since the early 1970's and have dealt with this dealership since 1984 . They have consistently delivered quality service in a professional and helpful manner . The front staff of the service department and the mechanics are the best I have dealt with in 50 years of car ownership.
Excellent Service, Great Customer Interaction Clare was extremely friendly and helpful! Thank you for the excellent service!! I will definitely be coming back and recommending Toyota Duncan because of Clare!!
used car Very satisfied with the service. . They were willing to deal with me. Enjoyed dealing with Kenny. . Port Alberni needs to follow this example. Thank you
Excellent service & customer relations Clare was extremely helpful and accommodating to meet our needs, from explaining the repairs needed to arranging alternate transportation for us. The mechanic was awesome in getting the repairs completed in a timely fashion. Thank you for an excellent experience & will definitely be recommending Duncan Toyota Service Department!
Good Customer Relations Clare, our service advisor was most congenial and knowledgeable. He arranged for transport into Duncan and return. All the paperwork was ready to go when we arrived. We had to forego the usual complimentary carwash in order to catch a ferry home. Clare offered a rain check the next time we were in Duncan. Good Quality Service. Will keep me coming back.
Jim Pattison Toyota Duncan has a 4.4 star rating with 457 reviews.
Jim Pattison Toyota Duncan is closed now. It will open tomorrow at 9:00 a.m.