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6529 Trans-Canada Hwy, Duncan, BC, V9L 6C2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We had the pleasure of dealing with Alex in sales and he was great! Knowledgeable and engaging. We felt like we were dealing with a friend not a pushy salesman. Would definitely recommend him! Ryland in finance made the whole procedure smooth and effortless. Thanks Duncan Toyota!
Business response:
Hello, Thank you so much for the wonderful feedback! We’re thrilled to hear Alex made your experience enjoyable and pressure-free, and that Ryland ensured everything went smoothly in finance. Our team takes pride in creating a friendly and comfortable atmosphere for our guests, so it’s great to know that came through. We truly appreciate your recommendation and look forward to welcoming you back anytime! Michael Crawshaw – General Manager
Purchased a used Tacoma at Duncan Toyota that was very clean and had a complete service record. Liam the salesman/product advisor was very helpful and knowledgeable. We would recommend this dealership and especially Liam, he was excellent in answering all questions and taking care of details. Don & Louisa in Nanaimo. Thank you Liam for the quick professional service.
Business response:
Hi Don & Louisa, Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you're happy with your Tacoma and that Liam was able to provide the knowledgeable, professional service we strive for. We'll be sure to pass along your compliments to him. It was a pleasure working with you, and we truly appreciate your recommendation. Enjoy your new truck, and don’t hesitate to reach out if you need anything in the future! Michael Crawshaw – General Manager
I had the pleasure of talking to Alex about an issue I have with my 2017 Toyota RAV4 Platinum. Alex said he wasn’t sure about the answer, but would find out by the end of the day. He did! This everybody, is customer service. Businesses everywhere could learn from this branch of Jim Pattison, and primarily Alex on how this is performed. Rarely do you find someone so willing to help you concerning a question. My hats off to management to have Alex with them at this location, as he is definitely an asset and is a breath of fres... read more
Business response:
Hello Brian, Thank you for your kind words. I will be sure to let Alex and the Team know how happy you are with the service you received. Michael Crawshaw - General Manager
It took a bit of doing but in the end Toyota actually came through. So I really appreciate and will definitely consider them for my next vehicle
Business response:
Hello Marc, thank you for your review and kind words. We are happy we were able help make everything work for you and your family. I’ll be sure to let the team know. Michael Crawshaw - General Manager
2019 tacoma purchase able to purchase an awesome vehicle at a very competitive price. Deal was make very quickly and well handled. Would buy again at the Duncan store
Business response:
Hello, Congratulations on your new purchase and thank you again for taking the time to give us a review, I will pass on your thanks to the team. Best Regards, Michael Crawshaw, General Manager
Great staff By far this was my most professional and easiest staff to deal with ,I will definitely recommend Duncan Toyota . This my sixth Toyota very happy thanks so much Axel and Brett
Business response:
Hello, thank you very much for your review. I will be sure to let Axel and Brett know how happy you are. Best Regards, Michael Crawshaw, General Manager
Great experience!! We just bought a 2017 Toyota Corolla from them & it was a awesome experience! I would recommend them to all my friends & family!! Thanks for all the help!!
Business response:
Thank you for your review. I am very pleased with the level of care you received to award us with such a great accolade. Michael Crawshaw - General Manager
Great experience buying my car! I have had trouble with dealerships in the past but Brett and Axel from Duncan Toyota were great...help with buying, financing and follow up have been great! Thank you guys so much!
Business response:
Hello, thank you for taking the time to review us. We are glad you had a great experience at our dealership. Regards, Mike Crawshaw - General Manager.
Recent Purchase of 2018 Prius I was very pleased with the sales team starting and ending with Nick Blackwell. I was rear ended in my 2010 Prius and wanted to replace it with a 2018 model same color. It was located up island and delivered in Duncan within two days. This saved a week long car trip which was booked and paid for previous to my 2010 being written off. ERIC PEARSON
Business response:
Hello, thank you for taking the time to review us on DealerRater. We appreciate your business and we are glad you had a great experience with us. If there is anything you feel that we can improve please don't hesitate to let me know. Thank you, Mike Crawshaw - General Manager.
Jim Pattison Toyota Duncan has a 4.4 star rating with 457 reviews.
Jim Pattison Toyota Duncan is closed now. It will open tomorrow at 9:00 a.m.