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Greg Vann Nissan
- Other
- Cambridge, ON
About this business
Location details
2386 Eagle St N, Cambridge, ON, N3H 4R7, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst dealership. Brought my car in for fixing. Was charge over 5000 and didn't get fix at all. They deliver my car something that I was surprised about and now I know why, they didn't fix anything. I paid another dealer to have my car looked at and they game the same lust parts that nissan had given me and had not fixed and had been paid for in advance. I wish I would of read reviews before taking my vehicle there. Customer service the worst, Tania, Jason all the same. Talked yo 3 people and tried to make me feel like I was... read more
Poor Customer Service and lack of Integrity to say the least, I wish I had read the Reviews before taking Vehicle. Got charged $380 and issue still not fixed, did not feel as a Valued Customer, only after the diagnostic fee without giving full disclosure. Won't not recommend this dealership.
First time I took my Murano for a oil change they told me I needed to have the brakes system fluid changed, it only had 12,000 km on the car. My son was a mechanic at Toyota and told me he had never heard of anything so silly. The last time I made a appointment Tonia was working at the desk, she was very ignorant to me and talked to me like I did not know anything about cars even though I have been driving for over 60 years. When I got home I cancelled my appointment and called Kitchener Nissan and it was a totally different... read more
In light of financial pressures facing dealerships at present a better effort should be made to treat your customers who are still actively bringing their vehicles to you for service fairly. my experience today was unacceptable and gouging. I cannot accept that a vehicle with less than 30000km should need brake parts. simply put by declining an arbitrary break service less than 6000km ago your service department are triggered to falsely condemn pad wear and insist on replacement. It is especially frustrating that you decided... read more
The worst customer service I ever dealt with, tried to set an appointment for warranty issues for my 2019 qashqai with 14,200km and Chris from customer service told me that there would be a $150.00 charge for each item they inspect and that they would determine if it was under warranty. So I said if it's not covered under warranty you are charging me $300.00 to inspect two items and he said yes. I said that's outrageous just to inspect my issues and he said that's what we charge. I am not happy at this point but I need to ge... read more
Incompetent and rude service staff. Would never recommend buying or servicing a vehicle here. Only nice person was the mechanic.
Avoid this place like the plague! Went in for winter tires to be put on, an oil change, and to check out any outstanding recalls. That’s all! Instead, they told us our brakes needed replacing, our tires were leaky, etc. etc. - insisted it all had to be done NOW - safety concerns of course! Not even a choice to take our car to our own mechanic for a second opinion! Charged us $1200!!! They had actually tried for another $1200 but we managed to decline that service thank goodness and get out of there. That was our Christmas bu... read more
Service department is not honest at all. Liars and cheaters!. I wouldn't recommend this place!. New Staff that doesn't care about their customers.
This is possibly the worst dealership I have ever been to. Much like other reviews I was almost ripped off blind by the service department. The service manager steve is an absolute con artist, and terribly rude. He talks to his employees as if they are pieces of trash. He sits in his office and yells at the service advisors telling them what to say like they are puppets. I took my quote to Brantford Nissan and saved my self a ton of money. Greg Vann must be dumb or blind. Why employ such a brutal service manager. He doesn't ... read more
Frequently asked questions about Greg Vann Nissan
How is Greg Vann Nissan rated?
Greg Vann Nissan has a 3.8 star rating with 584 reviews.
When is Greg Vann Nissan open?
Greg Vann Nissan is closed now. It will open tomorrow at 9:00 a.m.