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Greg Vann Nissan
- Other
- Cambridge, ON
About this business
Location details
2386 Eagle St N, Cambridge, ON, N3H 4R7, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It's seem that this dealership doesn't believe in customer service, for just diagnostic they wanted me to leave my vehicle for a day? means a day just for the diagnostic and probably a day or two for repair. They donot offer any solution but give their price upfront ,I found Waterloo Nissan much better
Recently changed oil in Greg Van Nissan and had diagnostics for my Nissan pathfinder. They told me that I need to change rear brakes (2mm and 3mm pads meat left). I bought parts (rear brakes with rotors) and brought the car in another garage (not dealership). They showed me that I don’t need to change these brakes (it was 7mm pads left). Moreover, I was shown that rear coil springs were broken and need to be replaced, and this is safety issue. In Greg Van they didn’t even mention about the issue. In overall I lost money orde... read more
horrible customer service. do not go here. you will be gouged for parts and labor even if you are under warranty. bbb. should investigate.
When I purchased a vehicle, I was told it had no accidents. When I had body work done to it due to stones being thrown at the car when a truck went off the road, I took it to a body shop (accredited) and they told me the vehicle had been in a major front end accident.. S.V. was the one who sold me the vehicle. I then asked Nissan about it and the Manager had told me that he knew I was in an accident.. so they sold me a vehicle that had extensive work done to it, and lied about it.. I didn't buy from Hyundai because I trusted... read more
I had my car towed to Nissan last Monday because it wouldn't start, they took a look at it and said it was the battery. They changed the battery, charged me $500, I drove it twice and had the exact same problem happen this weekend. They want to charge me again for the diagnostic fees even though it is the exact same issue so clearly they diagnosed it wrong and charged me for it the fisrt time. And they said they'll try to fit it in, within the month between other appointments. Seriously!?! I'm supposed to go up to a month wi... read more
Called to speak to someone about service done under warranty and got minimal support. Went to to other dealerships to get a quote for for the part - called them back to confirm that the 10,000 job they did last May 2024 has been given problems and I have one year warranty - they said I would still have to do another diagnostic test - even though I paid for one to confirm their denial of support and work by a Kitchener Nissan dealer ship. They said they could only see me in one week. Asked for a print of of the work order don... read more
Called to speak to mechanic about a code and they said I couldn’t. They couldn’t get me in for another 5 days either. So, I called another Nissan dealer in a nearby city and they let me speak to a Service Manager who was kind, pleasant, informative and got me in today! They also gave me a free car wash coupon. They also told me that they could have put in a reconditioned transmission (Cambridge dealer said they only put in new ones and it would be about $10,000)! I won’t ever go to the Cambridge dealership again. Their custo... read more
Worst Customer service. Took my Rogue in for a leaking water pump. They told me they were booked for the next 12 days. It was a warrant job. So of course they wouldnt help right away. I called Nissan Brantford. Brought it to them this afternoon. They checked it out and yes the water pump is leaking and they ordered one for me and sent me an email telling me I could have it fixed on Monday morning under warranty. I have spent my last dollars at Greg Vann Nissan.. The worst dealership ever with the worst front desk service
My step son brought his 2018 altima in to have his power steering looked at. After informing him that he required a new steering pump and that the repair would be $4,000.00, they charged him their diagnostic fee of $150.00.. My step son turned the deal down and I soon got on the phone to locate a pump.. Found a pump by phone within 30 mins, for a mere $100.00... Step-son's first hands-on experience with replacing a car part on his own and he's now driving his car again with a completely serviceable steering system...$275.00 ... read more
Frequently asked questions about Greg Vann Nissan
How is Greg Vann Nissan rated?
Greg Vann Nissan has a 3.8 star rating with 584 reviews.
When is Greg Vann Nissan open?
Greg Vann Nissan is closed now. It will open tomorrow at 9:00 a.m.