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1600 Toyo Cir, Mississauga, ON, L4W 0E7, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Terrible customer service at the service department, they never answer the phone, hours of wait time. They are always so busy that summer tires change from winter tires gets done by the time winter arrives. Pathetic
I leased a Toyota Crown Signia 2025 three months ago and was surprised to learn it doesn’t come with a spare tire. When I asked the dealership, they reassured me that Toyota Roadside Assistance would cover any emergencies. Unfortunately, when I experienced a flat tire recently, I contacted Toyota Roadside Assistance and waited on the phone for about an hour. Despite the clear weather and safe conditions, I was told there were no available towing vehicles in my area. As a result, I had to stop multiple times to reinflate the ... read more
I take my car to this agency for service for the last two years. My car was under extended warranty and I got a nail in one of the vehicle's tire. I got it changed and claimed warranty. I followed up and enquired with them for two months without any firm response. I am still unaware of the expected out come.
Worst customer service. Worst management. Not recommended at all. Stay away from them. Managers not helpful at all.
Try to call to order the part but nobody answered. Had to go there to order and they promised to call when part get there. Nobody called then I tried to call them but again nobody answered. If possible I would give them zero stars.
Poor customer services. Ordered a car from them and they don’t even respond back. Talk about customer service. Take your deposit and never respond. I hope this gravy train dies down and they are begging for customers again. People will remember. Customer service 101. Keep your clients informed and updated on a monthly cadence.
Dixie Toyota, 1600 Toyo Cir, Mississauga, ON L4W 0E7 Been doing business with Dixie Toyota for over 10 years now. With my Highlander from 2013, 2017 and the current 2022 model. Had an appointment to install winter tire on my 2022 Highlander. After couple of days, i have reported to the dealership a vibration issue. A week later comes my appointment to check the vibration issue. Advisor performed initial vehicle check, etc. Told me i have to pay for service to do wheel balancing. Waited. Advisor then informed me of wear and t... read more
Arbitrary Raise Price after signed contract. NOT RECOMMEND THIS DEALER. Contract signed date: November 2021 for 2022 XLE Sienna Sale Rep: Helen N. Sale Manager: Asfandyar Alam Expected delivery: 01/31/2022 -Wait until 01/31/2022 and no news from Dixie Toyota. Then called sale rep and was told to wait and they have no ETA. -Called again after couple months, still no ETA and sale rep suggested to me to cancel the contract and get my deposit back. I didn't agree since I have waited for many months. -Keep waiting, then received ... read more
We purchased the 2022 Limited Toyota Highlander. We purchased it in February 2022 and was told it was going to come in April 2022. We sold our car (2005 Toyota Corolla) as we were never given any indication that the car was delayed. We then called in April and was told the car was not coming in till June. We were really mad as we had sold our family car. Well we ended up getting it in June and was barely given any compensation. We purchased extended warranty and begged for a reduction in that but was given no discount. The d... read more
Dixie Toyota has a 4.2 star rating with 3,314 reviews.
Dixie Toyota is open now. It will close at 6:00 p.m.