This profile has been claimed by the business owner or representative.
Ancaster Toyota
- Car Dealers
- Ancaster, ON
About this business
Location details
30 Mason Dr, Ancaster, ON, L9G 3K9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Stay away from these crooks Should have rated them -5. These guys are crooks. They will intentionally damage your car and hold your car unless you pay them. They purposely misaligned the accessory belt while changing the waterpump under warranty. Next day I went back for unnatural noise coming from engine which the worked upon. After diagnosis they told me that belt was worn off. This was all preplanned. And when I countered that why it was not mentioned when they changed the pump. They tried to feed me all sort of BS. As I ... read more
Avoid I visited this dealership with the specific intention of looking at one of their advertised used Rav 4 vehicles. I was shown two of them. The one I chose for a test drive was the one I'd seen. The gas tank was near empty, but I took it out for about 10 minutes. When I returned, the salesperson asked if I'd be interested in test driving a new Scion iM. I decided to try it out. When the salesperson had it ready, she told me it was on empty and that I had exactly 20km to try it. I have to admit that it was a nice ride. Th... read more
Bad Customer Service I had really a bad experience with them, They just act like a sales person no Customer Service at all. They don't even let the Customer say anything, no respect for Customers. Not at all recommending anyone to them.
We have a 2010 Sequoia which we purchased at Ancaster Toyota. It was a Demo which we came to a purchase agreement on and upon return to pick it up it had chips in the windshield which were not there previously. They would only agree to attempt to repair the damage. We should have declined to purchase at that point. Service department failures since- Oil Drain plug left loose after an oil change - fasteners missing to secure the chassis skid guard in place after the oil change - technicians(or kids) did not use the proper too... read more
I was supposed to buy 2010 a used Matrix and they offered to put in A/C as the vehicle didn't come with it, which I happily agreed to. I set up my insurance and everything, assuming the installation is a standard procedure, and they scheduled my pick-up day so I arranged to be in town for that day as I live in Toronto. The woman assisting me would intermittently email me and say they were having trouble finding an A/C unit. After calling and following-up a bunch of times I was told that they couldn't install it. Obviously I ... read more
Car burning oil from inception,afther hearing a different excuse from 4 different dealers regarding the loss of oil Ancaster Toyota starts a 1000 km oil check for the 8000km oil change 6 months requierment.Afther 5000km and 6 months duration (i never drive enough kilometers and my 6 months expire before reaching 8000km) the note my car is using 1.7 liters of oil!!!! however they do not mention in the paper work that the mileage is not 8000km !!! creating the impression my car burns 1.7 liters of oil every 8000km !!!I am told... read more
1. Carpet damage due to a mechanical failure (fixed under 1. Carpet damage due to a mechanical failure (fixed under warranty). Carpet cleaned twice by the dealership with no success ( mold odor still persistent after second clean up). Carpet replaced on my own. 2. Extended warranty policy (FCCP Time Of Sale Plan, VSC # 540033) wrongly presented and sold by dealership's representative. Was presented as Guaranteed Price Rebate option (money back after expiry if no claims)and due to a (intentional?) mistake, promptly identified... read more
Frequently asked questions about Ancaster Toyota
How is Ancaster Toyota rated?
Ancaster Toyota has a 4.2 star rating with 1,033 reviews.
When is Ancaster Toyota open?
Ancaster Toyota is closed now. It will open on Monday at 8:00 a.m.