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25 South Unionville Ave, Unionville, ON, L3R 6B8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Total Scammers, Unprofessional & all about $$$ Absolutely horrible experience. Total scam artists who just try to get more and more money out of the little guy. I am still having issues with them.Went to trade in my lease for a new one and now they are trying to make me pay for the remainder of the lease when they were the ones that offered an early trade in. They did not look up the details of my account, just rushed through to make a sale. Then they try to tell me I was the one that made the mistake. Then they just say "do... read more
Business response:
Good morning, thank you for reaching out to us. We're sorry to hear of the experience you have shared. Our team would like to look into this situation, please contact us at care@driveautogroup.ca. Thank you.
Very rude manager - Daniel. Extremely poor customer service We are in the process of purchasing a 2019 Qashqai. We spoke to Harry the salesperson who was professional but only knocked $600 off the asking price. Regardless we went with the deal because we need a car rather urgently. In the meantime our current car broke down and we have no way of returning to the dealership to pay the remaining balance and pick up the car. We keep asking for the dealership to pick us up from our home. For some context, our family has purchase... read more
Business response:
Hello Jav, thank you for reaching out to us. We apologize for the delay in our response. Due to COVID, our dealership is faced with new restrictions and rules to maintain everyone's safety and well being. That being said, we understand any frustration these changes may have caused. If there is anything our staff can provide at this time, please contact us at (905) 477-3337. Thank you.
Disappointed and Dishonest I have been considering whether to write a review or not about my experiences with Village Nissan. I don't normally go out of my way to write reveiws however after seeing the vehicle re-listed on auto trader at a lower price i felt the need to. I commented on an Auto Trader post for a particular vehicle there 2 weeks ago. They made contact with me through email very quickly and offered to answer any questions i had about the vehicle. After several emails/ quite a few text messages, i decided i was ... read more
Business response:
Good morning, thank you for reaching out to us. We apologize for the delay in our response and to hear of the experience you had with us. if there is anything our team can do for you at this time, please reach out to us at (905) 477-3337. Thank you.
Steve - offensive and rude car salesman After Steve realized that I knew all his sales tricks and declined his "best" offer on a RAV4, he lost his cool and started telling me that I am a bad person, that I am so negative and that I don't treat people well. 'Customer is always right' rule is not practiced at Village Nissan. This was the second time I experienced unprofessional behavour from a Nissan dealership employee. Never again would I step my foot into anything Nissan.
Amazing Salesperson, Horrible Sales Manager My husband and I recently purchased a new car from this dealership. Salesperson Daniel was super friendly, very patient with us even though we had tons of questions (he even contacted us days after we've picked up our car to make sure everything's running smoothly). However, during pricing negotiation, we were introduced to Richard the sales manager. He kept on pushing us non-stop to sign the deal, pretending to offer us better deals by switching the numbers around. When we told hi... read more
Disappointed Recently bought a vehicle here but I'm disappointed in the salesperson's service. #1 she added a package to our bill of sale without us requesting it, when asked, she first told me "when you lease a vehicle you have to buy it", I then told her I just recently leased another vehicle and there is no such thing, she then asked where, told her it's another Nissan dealership and then rephrased it saying "people usually but it and it's recommended", the fact is we already bought the lease end protection package which ... read more
Service Department Within 1 week I try to call service department so many times but nobody answer the phone, always on hold. Every time need to leave message at front desk.
Very very bad Peoples This is not a business place xxxxing please Don’t go to this please No good everything Business manager Alax so bad guy I am so mad with my suv
Bad Experience Today : -( The customer service experience was very bad. You go to your appointment with a person, you get someone else who do not understand the background. No ownership of any misunderstanding, and bad customer handling. No one picks up the phone you have to leave messages that no one is listening to. Not recommending this place to anyone.
Village Nissan has a 4 star rating with 1,066 reviews.
Village Nissan is closed now. It will open tomorrow at 7:30 a.m.