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ToyotaTown
- Other
- London, ON
About this business
Location details
1065 Wharncliffe Rd S, London, ON, N6L 1J9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Shawn is a professional sales specialist with great knowledge, expertise and customer support. He assisted us with finding the right Lexus. Shared all details with care and patience. And supported us to finalize the deal. He also has a great sense of humour and made the entire experience easy and fun for us. Thanks Shawn!
Business response:
We're thrilled to hear about your positive experience with Shawn! His dedication to providing knowledgeable and friendly support truly makes a difference. Thank you for sharing your feedback, and we're glad you found the perfect Lexus with his help!
Mr. Daniel is exceptional in what he does. I really appreciate all his help sincerely.
Business response:
Thank you for your fantastic review! We're thrilled to hear Daniel provided exceptional service and helped you so much. Your appreciation means a lot to us, and we look forward to serving you again!
Sylvia Donovan and Janine Feenstra are the dynamic duo from start to finish. Amazing experience
Business response:
Thank you for your fantastic review, Sue! We're thrilled to hear about your amazing experience with Sylvia and Janine. Our team is dedicated to providing top-notch service, and it’s great to know they made such a positive impact. We appreciate your support!
I went here just with some questions and without being pressured was able to come to my own decision on getting a vehicle. Rare not to be pressured or have some sale tactics run. Michael is a saint.
Business response:
Thank you for your fantastic review, Mark! We're thrilled to hear you had a pressure-free experience and that Michael provided excellent service. Our goal is to help customers find the right vehicle at their own pace. We appreciate your feedback!
From the time I entered the dealership everyone was very personable and friendly. Shawn has such a positive attitude and easy going manner, it make the experience stress free. He was very thorough with paperwork and answered all questions. I also appreciated the prompt responses to any calls or emails.
Business response:
Thank you for your wonderful feedback, jhetherington! We’re thrilled to hear that Shawn made your experience enjoyable and stress-free. Our team's commitment to excellent service is what we strive for, and your kind words motivate us to keep up the great work. Enjoy your time with your new vehicle!
Sylvia Donovan is friendly, helpful, and considerate. I recently picked up my 2026 Prius Hybrid at Toyota Town and it was a very positive experience.
Business response:
Thank you for your wonderful feedback, Jane! We're thrilled to hear that Sylvia provided you with a friendly and helpful experience during your Prius pickup. Enjoy your new ride, and we appreciate you choosing us!
Received excellent service from a group of knowledgeable and professional staff throughout all the company's departments
Business response:
So great to hear, thank you!
This week I purchased my second Toyota Highlander (Hybrid this time)from Geordie at ToyotaTown. The experience was great both times. Everyone is very professional at this dealership and the communication from Geordie was perfect. Janine in the Finance department was also wonderful explaining all the paper work. Both of them worked to get me in my new vehicle days after it arrived, including going out of the way to get my winter tires on the new vehicle. Thank you!
Business response:
Thank you, Paul! We're thrilled to hear about your positive experience with Geordie and Janine. It’s great to know that our team made the process smooth and efficient for you. Enjoy driving your new Highlander, and we appreciate your continued trust in us!
All staff friendly and professional in customer service. But I am really frustrated on my decision to buy this vehicle based on many reasons. Some of them are as follows, 1. Vehicles price is too high compared to the brand new 2026 vehicle 2. You charged the brand new vehicle price but tail gate is already have corrosion 3. In terms of pricing of the vehicle, you consider the vehicle as a brand new vehicle but in terms of interest rate, you consider the vehicle as a used vehicle I decided to go to a Toyota dealer instead of ... read more
Business response:
Thank you for your feedback, Priyantha. We appreciate your kind words about our staff and take your concerns seriously. Your experience is important to us, and we’ll use your insights to improve our services. We hope to regain your trust in the future.
Frequently asked questions about ToyotaTown
How is ToyotaTown rated?
ToyotaTown has a 4.7 star rating with 7,023 reviews.
When is ToyotaTown open?
ToyotaTown is open now. It will close at 5:00 p.m.