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ToyotaTown
- Other
- London, ON
About this business
Location details
1065 Wharncliffe Rd S, London, ON, N6L 1J9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great service, LaToya is friendly, informative, and has a good sense of humour. Our shuttle service was well coordinated and the driver was pleasant.
Business response:
Wonderful to hear, thank you!
LaToya was excellent. Nothing but good things to say about her. But I don't get what you guys are doing there. I walk in and all the desks say "go out to the garage". I wonder out there and no one even notices I'm there. I'm not sure if I should interrupt someone, if I should line up somewhere, if someone has even noticed I walked in. They had me an elevelope to fill out and just disappear. I finally waited enough that I went outside and put it in the box as if I came after hours. When I go to pick up my car it's the same th... read more
Business response:
We're sorry we were not able to provide you with the experience you'd hoped for Jason. We're continually reviewing our processes in an effort to improve and we'll bring your feedback to our team.
Nezir helped us find the vehicle we needed. Spent lots of time going over details and Mr. D spent lots of time going over all the features.
Business response:
Thank you for your fantastic review, Brandy! We're thrilled to hear that Nezir and Mr. D provided you with such attentive service. Your satisfaction is our priority, and we appreciate you sharing your experience! Enjoy your new vehicle!
My experience with Shawn from the time I ordered my new vehicle until the delivery of my car was outstanding. He was very thorough during the whole car buying experience. He was well versed on all the functions of the vehicle, explained everything well, and made it easy to understand all the functions and technology on the vehicle. He followed up with me after delivery. He was easy to get a hold of to answer any questions I had. I will definitely buy any future cars from Shawn. He made the experience of a new car purchase ou... read more
Business response:
Thank you, Emilio! We're thrilled to hear about your outstanding experience with Shawn. Our team strives to provide thorough and supportive service, and it’s great to know he made your car-buying journey enjoyable. We look forward to assisting you with your future vehicle purchases!
Daniel was straightforward and easy to work with. Helped to find the right car for me. Great experience
Business response:
Thanks for the great feedback, Chris! We're thrilled to hear that Daniel made your car search a breeze. Your satisfaction is our priority, and we look forward to assisting you again in the future!
Shawn was very helpful and responded quickly to emails. Gave us options that were more about what we needed than just making a sale. Contacted us immediately when a vehicle became available which resulted in us getting the vehicle we wanted sooner than expected. Thank you!! This is the third vehicle we have purchased from Toyotatown.
Business response:
Thank you, Rhonda! We're thrilled to hear about your positive experience with Shawn and appreciate your loyalty. It's great to know we could help you find the right vehicle quickly. Enjoy your new ride, and we look forward to assisting you again in the future!
This is my second time working with Shawn! He was an absolute pleasure to work with. He’s very personable, has a great attitude, and made everything easy to understand from start to finish. He was super helpful every time I had questions and made the whole process feel smooth and stress-free. I highly recommend working with him! Thanks, Shawn !
Business response:
Thank you for the wonderful feedback, Leigh! We're thrilled to hear about your positive experience with Shawn. Our team strives to make every visit seamless and enjoyable, and it’s great to know we succeeded. We appreciate your recommendation and look forward to seeing you again!
Very nice, open and easy to talk to. Breaks everything down so you will completely understand.
Business response:
Thanks for the awesome feedback, Norcoz! We're thrilled to hear you had a positive experience and found our team approachable and informative. Your understanding is our priority, and we appreciate you taking the time to share your thoughts!
Jason setup an appointment that suited me for some major work on a RAV. Work was performed to specs and quoted price. Jason as usual handled the service admirably and vehicle was completed as scheduled. I trust Jason to handle service on my vehicle. Merry Christmas Jason!
Frequently asked questions about ToyotaTown
How is ToyotaTown rated?
ToyotaTown has a 4.7 star rating with 7,023 reviews.
When is ToyotaTown open?
ToyotaTown is open now. It will close at 5:00 p.m.