This profile has been claimed by the business owner or representative.
Lexus of Oakville
- Car Dealers
- Oakville, ON
About this business
Location details
1453 North Service Rd W, Oakville, ON, L6M 2W2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fabulous service Marie An's service was really good, her service was outstanding as she was friendly, patient, and clear. It would be awesome to get a service from her and this place again next time.
Excellent customer service! I have purchased two vehicles from Lexus of Oakville within a year and it was worth to driving from Newmarket. I appreciate an excellent customer service from Marie An.
Feedback on purchase of a vehicle Nikki Breeze has been outstanding in providing me all the information I needed even before I went to the dealership. She made sales process a breeze and I was very satisfied with outstanding service Nikki and the dealership provided I was surprised to receive a gift which I didn't expect at all which shows their willingness to go out of the way to satisfy clients.
I had no intention of buying... but then next thing you know At first I just wanted to look around and really had no intention of buying a Lexus. But then next thing I know was that I was already shaking hands with Mark Palmieri, the salesman at Lexus of Oakville dealership that was able to impressively convince me to purchase a Lexus on that same day. I've visited other dealerships of different car makes before but a lot of them like to use the pressure tactics. One time I test drove a C-Class Benz. Next thing I know, the s... read more
I have been dealing with Lexus of Oakville since 2011 I've dealt with many Lexus dealerships since my very first Lexus vehicle in 2011 and the reason why I keep coming back to Lexus of Oakville is because of the service they provide, plus my Sales Consultant, Mark Palmieri, is the best and most honest I have ever dealt with in any dealership in my lifetime. I've recommended Lexus of Oakville to my family, friends and colleagues and I will continue to do so. I am now on my 3rd Lexus vehicle and very soon my 4th!
Booked to get second key for my car as I only received one. I was asked it I wanted a ride anywhere. I said no as I was told by my friend, who also got a second key done, that it would take about 40 minutes, I told the service manager that and he said it could take up to an hour and a half as they wash the outside and inside of the car too. Bonus! I had the first appointment of 7:30 and I checked in electronically at 7:20. They let me in and I gave them my key. The service manager said it was too cold to wash the outside of ... read more
I booked my tx350 first oil change service over phone at 1pm September 30,2024. Was advised that it could take Upto 2 hrs. I also confirmed the shuttle as my house is 3 km away. Today when I meet Jose Vasquez’ who is assistant service manager told me if I wait it will be 2 hrs and if I take shuttle it will take 4 hrs. I had an appointment at 430pm in mississauga and I planned accordingly. I didn’t bring my laptop so I could work there. So had to cancel and get out. Wasted 2 hrs unplanned. My car is overdue and now will have ... read more
I’ll start this review by stating that almost all the employees in the service department I interacted with (especially Chris) over 2 visits were kind, friendly and generally great to work. However, the service manager, Nancy, was extremely rude, condescending and confrontational not only to myself but also to her own employees during my visit. As someone who supposedly represents the Lexus brand and oversees the work performed at this dealership, Nancy has a lot of work to do and perhaps could learn a thing or two from her ... read more
Terrible dealership. The only positive thing I will say is during the process of buying the car, everything is super smooth. Then we ran into hiccups with the service department, nickel and diming us. Everything there is overpriced and on top of it, THEY MAKE YOU PAY FOR YOUR RENTAL WHEN THEY CANT GET THE CAR BACK TO YOU IN THE TIMELINE THEY INITIALLY SAID! Now let’s go to the end of lease. Everyone acts like your best friend because there’s equity in the vehicle, and you act in good faith, be honest with them and the minute... read more
Frequently asked questions about Lexus of Oakville
How is Lexus of Oakville rated?
Lexus of Oakville has a 4.7 star rating with 2,039 reviews.
When is Lexus of Oakville open?
Lexus of Oakville is closed now. It will open on Monday at 9:00 a.m.