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Jim Pattison Toyota - N. Shore
- Other
- North Vancouver, BC
About this business
Location details
849 Automall Dr, North Vancouver, BC, V7P 3R8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
COMPLETELY satisfied! I recently purchased my 3rd Tundra pick-up from this dealership. Michelle De Groot was my sales person and went WAY above and beyond when it came to her customer service. I got a very fair price for my trade-in, and she followed up MANY times after the sale to make sure I was COMPLETELY satisfied Highly recommended
Good saler tanks for old infomation 10 reviews of Jim Pattison Toyota Northshore "I recently purchased a new hiunday santa fe Tom Cantley and was blown away at the quality of service. From test drives to negotiation, the entire experience over the course of a ...Tom cantley excelente servís
my toyota experience I bought a Toyota Tundra from here and found that the inspections are lacking and they are misinformed on there technology ...there was also a mouse living in the engine which had bit down on a wire causing the engine light to come on ....but they are willing to pay the icbc deductible and help to pay for the dashboard ....simon sidhu was helpful at trying to resolve the issues and we really appreciate that ..Simon was really helpful .....
I WAS VERY SATISFIED WITH THE SERVICE I RECEIVED AT THIS DEALERSHIP. NO PRESSURE AT ALL. ALL MY REQUESTS WERE PROMPTLY MET. TREATED WITH RESPECT AND COURTESY.
Sadly despite having an amazing experience with Bridger, the salesperson, regarding the lease of a new Rav 4 the rest of the experience has been horrible. Literally the worst in my 28 years of owning cars. To start, the finance person attempted to defraud us by hiding almost 5K of add-ons into the lease even after we formally declined them. It wasn't until we got home were we able to determine what he had done. The GM acknowledged this had happened and rewrote our contract. I have since heard from others that this is a commo... read more
The salesperson was very rude; he was always with somebody over the phone while he was dealing with me. The manager was not honest, when I asked for discount he said if you buy the insurance for the rim he will consider the discount. I bought the car and all he gave me for discount was a free oil change. And one day I went there and the salesperson I was dealing with was sick on that day and when I asked for somebody else to help me, surprisingly they said I need to wait for the same person. what a bunch of...
Business response:
Hello, We are sorry to hear about your experience with our dealership. Our intentions are to look after all customers to the best of our abilities. Please provide the General Sales Manager, Andy Albers, with your full name and we will reach out to you. Andy can be contacted at aalbers@jpautogroup.com. Kind regards, Bernard Le – General Manager
After reading all the reviewed with JP Toyota, I feel like want to get my deposited back and go with another dealer. I put down a $1000 on a GH, it's 1 year 5 months passed, no contact from sale rep to let me know what's going on with my order.
Business response:
Hello, We are sorry about the long wait. Inventory levels are still at an extreme low. Please provide us with your name and we will have Charlie follow up with you. I can be reached at bernardle@jpautogroup.com. Bernard Le – General Manager
Unbelievably incompetent from start to finish. I phoned multiple times to get a final handover appointment time and the accurate price for the used Prius - no one returned my call. When I came in, they rejected my certified cheque because it didn't have quite the correct JP address (AutoGroup vs.Toyota...) They had also, unbeknownst to me, sold me multiple costly insurance policies I didn't need or want. Then I could not take the car home because the cheque wasn't addressed properly. The next morning, they met me at the wron... read more
Business response:
Hello, We received your review and are concerned about the level of service you received. However, we were not able to find your information in our system. Please contact us with your name and we will investigate this further. I can be reached via email, bernardle@jpautogroup.com. Regards, Bernard Le – General Manager
Lack of honesty and integrity. Selling a CERTIFIED vehicle but the required maintenance was NOT done. Serviced department said work could have been done by others. If not done Its NOT TOYOTA CERTIFIED!!! Vehicle was scratched on drivers side and passenger rear fender down to the black plastic. Nothing disclosed in photos or description. I drove 500 miles, only to find out I was being screwed. And finally, the vehicle price was dropped prior to my 1000.00 deposit. And when I arrived the price drop was never mentioned even tho... read more
Business response:
Hello, We are sorry to hear about your experience with our dealership. We strive to provide a great customer experience but in this case, we dropped the ball. We will review with our Sales management team to provide better training for our staff. We wish you well in your vehicle search. Bernard Le – General Manager
Frequently asked questions about Jim Pattison Toyota - N. Shore
How is Jim Pattison Toyota - N. Shore rated?
Jim Pattison Toyota - N. Shore has a 4.3 star rating with 1,215 reviews.
When is Jim Pattison Toyota - N. Shore open?
Jim Pattison Toyota - N. Shore is closed now. It will open at 9:00 a.m.