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INFINITI OF WILLOWDALE

4.0
  • Automotive
  • Thornhill, ON

About this business

Automotive

Location details

7200 Yonge St, Thornhill, ON, L4J 1V8, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.0683 reviews
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andy1973's profile image
andy1973 
12 years ago

Great experience, I had a great time here, I spent some time with my wife looking at the car Q50 at other dealerships close to my wife's workplace then I started to read about the dealership on the Internet. We went in on a Saturday and we were greater at the door by a gentlemen that we later found out was the sales manager Ali Esmailnia. He introduced us to our sales lady Anastasia Zaychuk. We took about an hour test driving the car again and started the pricing. She was very pleasant and asked us for the info on our trade.... read more

Sab123's profile image
Sab123 
12 years ago

I decided I want an infinity. I shopped around I ended up at Willowdale Infiniti, I met with Philip who was straightforward we made a deal and the car was ready on time. So far so good. I love the car. 

tdotbro's profile image
tdotbro 
12 years ago

I bought my infinti jx35 from this dealer today. It was a good experience.This dealer Willowdale Infiniti recommended by my co-workers. My second visit was yesterday was amazing. I was served by the advisor jacob he helped me out right away and greeted me. Immediately he took care of my complaints about my car. The technician chris was very helpful by finding the problem with my car right away. I would definitely recommend this dealer. 

deniselmiller117040's profile image
deniselmiller117040 
a year ago

I have been waiting for my tax reimbursement for almost 7 months.They lied about the reimbursement and now will not make good.I am only now getting emails because I called Infiniti customer support and they are now involved Marko emailed me after they called him.I will continue to keep you updated.I will not stop until they make due on there promise of my tax reimbursement. 

edmacys's profile image
edmacys 
a year ago

Hi ,worst service what I have experience in my long live , not having understand what service another people mean , telling one doing another. short - car 4 years old ,battery dies when my wife come from store in parking lot and car do not start . Jump battery, start car ,come home ,charge battery, in morning car do not start ,come to willow dealership where leasing this car, ask to check or we cover under warranty for battery -answer was yes , they give as loan car and we left, after 3 hours receive call -car ready-come to ... read more

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Heather 
2 years ago

If I could give zero stars I would. This place a sleazy and unprofessional. They will lie to you and string you along only to wait for a better deal and sell the car you were looking at. I spoke to two separate sales people who both said I could put a deposit down on a car. Offered to put the deposit down and was told “oh that’s not needed” then they texted the next day to say they had sold the car. Spoke to the director who said a deposit was never in their policy and he refused to do anything else and then hung up on me. S... read more

IL's profile image
IL 
2 years ago

Scheduled service for my car. Waited an hour and a half before they took my car to a service bsy 

Will never go back to infinity's profile image
Will never go back to infinity 
4 years ago

Ignorant, their service is a rip-off, not a trustworthy car, not a trustworthy dealership 

Jerry's profile image
Jerry 
4 years ago

I experienced the worst service ever from this dealership by Daniel which is the manager of this dealership. During the negotiation, he was very aggressive and pushed me to accept his offer. I need some time in order to accept this offer. However, he was extremely rude to me, kinda forcibly hold me in the store. I cannot believe why the lack of customer service Daniel could be the manager of the store. Clearly, he doesn't know how to respect human beings in general. When I brought my cousin to the store the next day, he even... read more

Frequently asked questions about INFINITI OF WILLOWDALE

How is INFINITI OF WILLOWDALE rated?

INFINITI OF WILLOWDALE has a 4 star rating with 683 reviews. 

When is INFINITI OF WILLOWDALE open?

INFINITI OF WILLOWDALE is closed now. It will open at 9:00 a.m.