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Cambridge Toyota
- Other
- Cambridge, ON
About this business
Location details
2400 Eagle St N, Cambridge, ON, N3H 4R7, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The worst customer service I have ever experienced. From calling numerous times and leaving voicemails and having no one respond. DO NOT USE CAMBRIDGE TOYOTA. Go to Kitchener or Brantford!
During service, without prior discussion with me, a large amount of perfumed foam was sprayed into the air ducts of my car. I have a sensitivity to fragrances, and at the level applied to my vehicle this causes headaches, nausea and hives (rash). When brought to their attention they advised they had no solution and I’d just have to wait for dissipation. When asked how long that would take I was advised “Not sure, when done to my vehicle I stopped noticing the smell after 3 or 4 days”. So I guess I paid to make my car unusabl... read more
Worst customer service ever. I don't recommend anyone coming and should stay away if you can. Booked an appointment on 12:30pm afternoon for service and they mentioned it would be done by 2:30pm. Came in on 2pm and never started my service at all and said I would have to wait another 2 hours until 4:30pm. I decided to take my car back and take my business else where. Being dishonest, wasting your time and not telling you anything important. I am never going back there ever again. They just lost themselves a customer. You can... read more
My wife and I just purchased a used truck from salesman Kam. Good service on the sale, but pick was awful. We were advised on arrival we had to pay more for licensing. He had our contact info but never called to advise. We already spent a lot of money. I didn’t want to pay another 100 dollars. This is something they should know. We were told the truck would be cleaned up. There were dirty napkins in the cup holder. There were rust spots on the fender. Again we were told those would be repaired. The spots are still there! We ... read more
Business response:
Hi There Sorry for the late response to this concern. I spoke with our Pre Owned Manager and he mentioned that he offered to pick up the truck to have this cleaned again for you. I still can have this done for you as we can appreciate you not being satisfied. Please let me know and we can arrange to pick it up and re cleaned for you. Our apologies Corey Preece Client Relations Manager
Horrible ignorant and rude human working here. From start to finish he’s been nothing but a nightmare. I would really recommending anyone staying away from Robert Turco, and this Dealership altogether. Thanks.
POOR SREVICE ADMIN Three times I have had appointments for service and three times I have left without anything done. Appointment times mean nothing to this service dept. And to top it off I was lied to by the person making the appointment
Business response:
Hello There I just read your review and would like to reach out to you. How can i get a hold of you? Corey Preece Client Relations Manager
The First Bad Experience with Toyota Cambridge! I did all the maintenance that was required for my Tundra 2010 at the dealership. So far everything was fine until the dealer replaced the winter tires . After a while I heard some sort of noise that sounds like a washing machine. I checked everything. When I checked the wheels, the bolts were unscrewed so much that they were almost off completely. The wheel was holding on with only two screws, and those two screws weren't that tight either, you could have tightened them with y... read more
Business response:
Hi There I just read your email and I would like to get to the bottom of what happened. We take things like this very seriously. Can you give me your name so I can look into this? Corey Preece Cambridge Toyota
Best salesmen Alex and Angelo Very friendly guys knows what they are doing They help me find exactly what I wanted here at cambridge Toyota I am very thankful to both of them I will be recommending cambridge Toyota and these guys to everyone I know Shah Hussain skyjack05@gmail.com
Business response:
Thanks for your review.
Slow service. Employee was rude on phone when inquiring about appointment. Oil change and fluid check took two hours. No Reason was given for the delay. Car was washed. Poorly. I'll be going elsewhere in the future.
Frequently asked questions about Cambridge Toyota
How is Cambridge Toyota rated?
Cambridge Toyota has a 4.4 star rating with 2,250 reviews.
When is Cambridge Toyota open?
Cambridge Toyota is closed now. It will open at 9:00 a.m.