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Abbotsford Nissan

4.3
  • Car Dealers
  • Abbotsford, BC

About this business

AutomotiveCar Dealers

Location details

30180 Automall Dr, Abbotsford, BC, V2T 5M1, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.3910 reviews
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counsellorfirstborn's profile image
counsellorfirstborn 
4 years ago

Really a bad service after the service. I have spent over $5800 for them to do the whole things, timing belt, rear brake replacement and fixing my driver side lock, the brake was noisy and squeeky and the lock doesn't work either when I called them to complaint about it, they said they are willing to take a look at it provided I am willing to pay $69.00 each for them to look at it. They messed up themselves and they want us to pay again. The whole car is squeeky, so everything they look at, it has to be $69.00 for diagnostic 

Business response:

Hi Counsellorfirstborn, we apologize that your expeirence wasn't a positive one, we are now operating under new management and we We apologize for any incovienence and we look forward to trying to improve your experience moving foward. Sincerley, Scott Bianchin - Managing Partner. Scott@abbynissan.com 

kdal's profile image
kdal 
4 years ago

WORST service department ever. Don't be female or you will be charged for things you don't need. I took my car in for service and sat waiting for it. When I first went in I was told the air cabin filter would be changed even though I knew my husband told them not to when he made the appointment. As I sat waiting every single guy that came in was offered the choice for that 100 dollar extra. Females? No choice. After listening to them for the hour I was there, I told my husband he could deal with them from then on. They never... read more

Business response:

Hi Kdal, we apologize that your expeirence wasn't a positive one, we are now operating under new management and we We apologize for any incovienence and we look forward to trying to improve your experience moving foward. Sincerley, Scott Bianchin - Managing Partner. Scott@abbynissan.com 

Abby review's profile image
Abby review 
4 years ago

They seem more intent on convincing us to trade in our car and buy a new one instead of developing a good service department. Would rather have developed a long term relationship with service but they were more focused on upselling for unnecessary services. 

Business response:

Hi Abby review, we apologize that your expeirence wasn't a positive one, we are now operating under new management and we We apologize for any incovienence and we look forward to trying to improve your experience moving foward. Sincerley, Scott Bianchin - Managing Partner. Scott@abbynissan.com 

Beau B.'s profile image
Beau B. 
4 years ago

Most untrustworthy and dishonest dealership I have ever dealt with. As with what others are saying, they do NOT follow up on any promises and unfortunately it has negatively impacted my 19 year old son who is also a university student. He bought a 2017 Nissan Sentra SR Turbo from them, everything went fairly smoothly for the transaction. However, after delivery of the vehicle, just small details about it started to make me wonder about the dealerships commitment to customer service. We noticed the car was NOT fully detailed ... read more

Business response:

Hi Beau B, we apologize that your expeirence wasn't a positive one, we are now operating under new management and we We apologize for any incovienence and we look forward to trying to improve your experience moving foward. Sincerley, Scott Bianchin - Managing Partner. Scott@abbynissan.com 

Retired and tired's profile image
Retired and tired 
5 years ago

If you can , go next door to another dealer.. I am not going to go into detail but buying used vehicle from ABBOTSFORD NISSAN was nothing but huge negative experience. Always always always read the Purchase Agreement, take it home not at the dealer and read it again. And then read it again, every single box and every single letter as you may get a surprise you were not made aware on time. But they will take your cheque for sure if you do not pay attention. Do not trust Carfax do extra research with ICBC to find out more.. . ... read more

the_craig1986's profile image
the_craig1986 
5 years ago

Do not trust that they will follow through on their promises. We were originally very pleased with the service we received. Our salesman repeatedly told us that if we purchased the vehicle, all cosmetic issues would be fixed. We very specifically pointed out a number of issues, and were told "Yes, absolutely that will be fixed. You don't have to worry". Originally we were told that we could take a courtesy car home that day, and then pick up the Van when everything was fixed. Once we finalized the deal, we were told that we ... read more

MJM's profile image
MJM 
7 years ago

Go somewhere else On a maiden visit for an oil change (2hrs) and a test drive to listen if there was a strange noise coming from the front end where the mechanic reported there was nothing heard from the front end. I took the car home and while my wife was out with the car for the night I noticed oil on the garage floor where it was parked. Never there before! Called first thing to express my concern and was told they would get back to me. 5 hrs later no call. Call again and they say bring the car back and we will check it o... read more

abbygirl's profile image
abbygirl 
8 years ago

First time buying a real let down & full of headaches!! I would not recommend this dealership to anyone looking for a new or used vehicle! I found something of interest online & went to view & test drive it. One of my first questions was if the price was firm or flexible, & the sales associate said it was 'absolutely flexible' as they want to give me the best deal! (unquote). But when talking to the the sales manager, he told me ' the price was NOT flexible', not even $500. I came back another day with my mechanic to take a ... read more

Frequently asked questions about Abbotsford Nissan

How is Abbotsford Nissan rated?

Abbotsford Nissan has a 4.3 star rating with 910 reviews. 

When is Abbotsford Nissan open?

Abbotsford Nissan is closed now. It will open tomorrow at 9:00 a.m.