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West Coast Nissan
- Car Dealers
- Pitt Meadows, BC
About this business
Location details
19625 Lougheed Hwy., Pitt Meadows, BC, V3Y 1Z2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Exceptional Service I recently purchased a Frontier from Thomas Byrne. The whole experience from start to finish was amazing. I strongly recommend Thomas at West Coast Nissan for all your vehicle needs. Very professional dealership.
Business response:
Hi Kyle, We appreciate you taking the time to leave a review for West Coast Nissan. We are pleased to hear of your positive experience with your sales consultant, Thomas Byrne. We look forward to seeing you soon!
Amazing service and very professional I recently purchased a vehicle from Thomas Byrne and could not be any happier! Professional service from start to finish and more than fair I. The negotiating process. I have been in for my first service appointment with Cole and received the same kind of treatment.
Business response:
HI Steven, We appreciate you taking the time to write us a review. We are happy to hear of your experience at West Coast Nissan in both Sales and Service. We look forward to seeing you soon.
Excellent! I recently purchased a 2016 Nissan Maxima, and I am absolutely in love with this car. It it luxurious but also very fast. My salesman was Thomas Byrne and he was a pleasure to work with. He was very considerate, and very helpful in helping me find a car. The dealership was very clean and everyone was very professional. Thomas introduced me to Brigham in Service to schedule my first appointment. Brigham was very nice from the beggining and very helpful in helping me find a time that would be suitbale to come in. I ... read more
Business response:
Hi there, thank you for your wonderful feedback regarding your recent visit to West Coast Nissan. We are pleased to hear of your experience in both our Sales and Service Departments. We look forward to seeing you again.
Best vehicle service experience in 38 years! We bought our 2005 X-Trail at West Coast Nissan and have had it serviced there regularly ever since. Recently we had a recall service done and noticed a loud rattle had developed in the repaired area. Unfortunately we were in the middle of moving from the coast to the interior and couldn't deal with it at the time. After our move, we took the X-Trail to the Vernon service dept. and we were not happy with their assessment of the problem. We drove the X-Trail back to the coast on a ... read more
Horrible service and awful customer service. Don’t go ever. Not helpful or even useful people working there.
Business response:
Good afternoon Ken, thank you for taking the time to leave a review for the West Coast Nissan service department. I understand that our team has been in contact with you and is actively working to address your concerns. Customer satisfaction is our top priority and it is clear we did not meet nor exceed your expectations. We value your feedback and will use it to enhance out services moving forward. If you would like to further discuss this matter, please reach out to us at cr@westcoastnissan.ca.
Took my car to a charger in Maple Ridge and it started beating/flashing. Wouldn’t take the charge. Online said it may be my charging port is compromised. No other public chargers were available. I called Nissan and asked if I could use their charger to test the car. They said, ‘No, our charger isn’t public.’. I said, my car is a Nissan and might be having an issue. I need to use their charger for a moment to determine if it’s the charger or the car. They asked where I bought it. I told them Chilliwack Nissan. They said I sti... read more
Business response:
Good afternoon Lindsay, thank you for taking the time to leave a review regarding your recent experience with West Coast Nissan. Customer satisfaction is our trop priority and it is clear we did not meet nor exceed your expectations. I have spoken with both the sales and service team regarding this situation and we will be using your feedback to better our processes going forward. If you would like to further discuss this matter, please reach out to cr@westcoastnissan.ca.
Hurtful and disrespectful service department I purchased a 2019 Leaf Plus in October. It took eight months to get this vehicle. My salesman was Sam Karmali. Sam was fantastic. I would recommend him anytime. This is the second vehicle that I have purchased at West Coast Nissan. My problem is this: I had a warranty issue with the passenger seat. Service department tried to fix the problem twice, replacing the leather cover and then the foam side support. With the second attempt to fix the seat they had to send it out to a thir... read more
Unethical dealings I recently bought a 2008 Nissan Rogue. The salesperson was great! However, the manager withheld information on repairs that were needed on the vehicle and did not list these repairs on the paperwork - I received. I did not know at the time of purchase there was full awareness that the actuator would need to be replaced. It was deliberate not to disclose that information. Within one week I returned to the dealership wanting the Fob or key to be checked as they did not lock all the doors on the vehicle. With... read more
An 8:30 am appointment is a lie my appointment online for oil change and was told it would 1.5 hours. 2 hours and 15 minutes later was told another 1/2 hour. If l was told the truth at the start l would have asked for a ride home insteas of wasting my entire morning in the service shop waiting area. You suck
Frequently asked questions about West Coast Nissan
How is West Coast Nissan rated?
West Coast Nissan has a 4.6 star rating with 1,008 reviews.
When is West Coast Nissan open?
West Coast Nissan is closed now. It will open tomorrow at 9:00 a.m.