Upper James Toyota's cover image

This profile has been claimed by the business owner or representative.

Upper James Toyota

4.6
  • Car Dealers
  • Hamilton, ON

About this business

AutomotiveCar Dealers

Location details

999 Upper James St, Hamilton, ON, L9C 3A6, Canada

Get directions
WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
Sat7:30 a.m. to 5:00 p.m.
SunClosed
4.62,160 reviews
Select a rating
Casalinho's profile image
Casalinho 
8 years ago

Clueless about service Today is Monday I went to service about a noise on my car The only one I could talk to was the one at reception pretty just for the show There was not one guy with dirty hands that knows was he was talking about The answer I got from the Cinderella was we can only look at your car Friday ,what kind of service is this?? if you don't have enouph mechanics hire some more,the rate that you charge you can aford it Not only you lost a customer but you lost a sale,because this car is 7 years old and I usually... read more

Tyler DD's profile image
Tyler DD 
8 years ago

Run around. Recommend to go elsewhere. Run around from beginning to end. Responded to online ad and vehicle was mysteriously 'not there'. Sales person took me around to other similar yet more expensive vehicles. When pressed regarding the advertised vehicle, questions were avoided without clear answers. I left without purchasing a vehicle. I suspect this is a tactic to get Toronto people to drive out to Hamilton and, once there, feel like they need to make a decision rather than feel they wasted the time, gas and drive. Chec... read more

sandy1975's profile image
sandy1975 
9 years ago

booking woman I have never dealt with such an frustrating person in my life. I booked an appt with Karen this week and it was the most painful experience I've ever had with booking an appt before. In the past, I always dealt with 2 other girls and they were always great to deal with (I believe their names were Wanda and Michelle) and I wish I had one of them again this time. Karen is very repetitive and awkward, meaning she constantly stumbles over here words and repeats the same words over and over. She isn't confident in t... read more

Horrible Dealership's profile image
Horrible Dealership 
9 years ago

Sales manager is a SNAKE. From the 1st word out of this guys mouth, I should have walked away. But, I figured I had already wasted 2 hours playing their sales games. Anyway, it's been around 3+ weeks since they promised that they would hand deliver my cheque for my vehicle I traded in. To my bank around the corner from Upper James Toyota. The cheque was to pay off my vehicle that they bought from me. I've left phone messages and when I spoke to them. All I got was a runaround about the cheque was sitting on a desk, or they w... read more

martasecret's profile image
martasecret 
10 years ago

Rude service and unfair salesman I tried to buy a used auto financing 0% but Mr Tony wanted to deceive me and tried to push me a lease agreement which was very unfavorable for me. Be careful what subscribe and do not trust sellers in that place. Do not believe their marketing fairy tales for instance, "This is a good offer for you and the family" .... 

steve's profile image
steve 
10 years ago

Dealer installed aftermarket breaks All my work has been done by UJT. Now the mechanic claims the breaks are aftermarket and have to be replaced. No explanation has been given for the non Toyota parts installed on my van by Upper James Toyota and I found out my breaks are in good shape after checking with another shop when the service dep. wanted $1100.00 to fix them 

aliabbas's profile image
aliabbas 
12 years ago

Went in for my check engine light as I just bought the car (Toyota Camry 2002) and I need to pass my emission test… Mentioned to the lady that I don’t want to spend too much on it as I could get a conditional pass, as long as I proof that it cost too much to be fixed, and it seems that we had a mutual understanding. After 3:30 hours of diagnostic time and 280$ of labour, I end up with the same problem and nothing done to the car and estimate of 1100 for a computer board that needs to be replaced which I didn’t go for. Went t... read more

Frequently asked questions about Upper James Toyota

How is Upper James Toyota rated?

Upper James Toyota has a 4.6 star rating with 2,160 reviews. 

When is Upper James Toyota open?

Upper James Toyota is open now. It will close at 5:00 p.m.