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1065 Wharncliffe Rd S, London, ON, N6L 1J9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Didn't end up buying, but great service Went in recently but eventually decided on another brand of car but Ken was extremely helpful in weighing options and ultimately making that choice. Great service highly recommended!
Business response:
Hi Brian, Thank you for the review.
Great Customer Service I have enjoyed first class customer service every time I have entered the Toyota-Town branch in London, Ontario. Recently, sales rep Sean O'Grady was patient and served all my inquiries (i.e. he took the time to show me my purchasing and trade in options). I appreciated his sales approach and he had the demeanor of a teacher, which I appreciated. I was in for a service apmt but have appreciated the knowledge I have gleaned from the sales team during my waiting periods.
Business response:
Hi there, Thank you for the review.
Bearing Replacements Problem was diagnosed and repaired all in one day. Service was friendly, accurate and repairs were made and the problem was resolved quickly and cleanly.
Business response:
Hi Jim, Thank you for the review.
Informative and Caring Customer Service Today I leased for my first time and I was very nervous before entering the doors of Toyota. I was nervous that I wouldn’t be taken seriously because of the old car I drove into the dealership. As soon as I entered the doors of Toyota I felt much better about the experience right away. The dealership was very clean and the people so friendly!! I then proceeded to have a test drive in the RAV4 LE (a vehicle I’ve been interested in for a long time) My sales representative was so helpful ... read more
Business response:
Hi Ravgirl, Thank you for the review. The feedback is appreciated. We hope to see you back again for future service appointments and most importantly we hope you love your new Rav4!
Amazing service and honesty I was in need of a new car badly. I wanted something that was reliable and for a good price. I cane in just to browse their inventory and that’s when I met Toyota Tim! He was super happy and helpful. He wasn’t pushy and answered all of my questions honestly. He even went above and beyond checking details and went out of his way to make sure that I had an amazing experience. When I went in to pick up my new car, Tim was away so I was with David. He was just as amazing as Tim and honest. When the pr... read more
Business response:
Hi Shandi, Thank you for the review. The feedback is appreciated. We hope to see you back again for future service appointments and most importantly we hope you love your new vehicle!
Purchased my second Highlander from Sylvia Donovan Hello Sylvia, It was a pleasure working with you during the sales process it was very easy and comfortable. Also, I can echo the same comments about Andre de Coning from your finance department, you guys make a great team. You were both very professional and accommodating during the whole process. I will definable pass on anyone who is looking for a vehicle your way. P.S, I love my new to me/used 2013 Highlander. It is the perfect vehicle for my lifestyle!
Business response:
Hi there, Thank you for the review. The feedback is appreciated. We hope to see you back again for future service appointments.
A great buying experience Very nice dealership, with a no pressure environment. I had little vision of what I was looking for and everyone was very helpful in listening and making suggestions. Once I made a decision, they worked quickly to find my vehicle. I definitely recommend.
Business response:
Hi Kdunk, Thank you for the review. The feedback is appreciated. We hope to see you back again for future service appointments and most importantly we hope you love your new vehicle!
Thanks for the wonderful service The advisor Ash Syed was professional and so helpful. I enjoyed my trip in Toyota town and would recommend it to my friends. The car I bought is very nice.
Business response:
Hi Tiffany, Thank you for the review. The feedback is appreciated. We hope to see you back again for future service appointments and most importantly we hope you love your new vehicle!
Stress Free Service In the past I have had many bad dealership experiences but I am glad to say that I have had nothing but FANTASTIC experiences at Toyota Town. Everyone who works in the building is friendly and makes you feel instantly welcomed. In particular, the service advisor Amanda Krug made me feel completely at ease with getting my vehicle serviced. She was incredibly kind, helpful, and gave clear explanations of the recommended repairs for my vehicle. Moreover, she was understanding of my situation and was able to ... read more
Business response:
Hi Jordan, Thank you for the review.
ToyotaTown has a 4.7 star rating with 7,034 reviews.
ToyotaTown is open now. It will close at 5:00 p.m.