Toyota Northwest Edmonton

Kkyeung 

on DealerRater

11 years ago

The thought that counts. Great loaner viehical program and shuttle service in place. That is much appreciated on a busy work day, not having to sit and waste time. 

Granette 

on DealerRater

11 years ago

Parts Employees The guys in the Parts Dept were wonderful! My son wanted a battery charger for his Prius & Hylander as a Christmas gift. I asked another dealership about type and availability of correct charger and got no help. Pat answered the Parts' phone when I called Kingsway and knew exactly what I needed. He ordered it for me and Ian called me today to say it was in. I picked it up this afternoon (and received a surprise bag of swag with the charger!). All employees I spoke with were pleasant and courteous and portraye... read more

FM 

on DealerRater

11 years ago

Highlander purchase This is the second time we have bought a vehicle from Kingsway Toyota. First time was buying a 2006 Sienna 8 years ago. We still have the Sienna. It now has 245,000 km on it and is running fine. This time we dealt with Rob Sebesten and Justin Raspier. Both were energetic and honest. I had technical questions that they did not just guess at answering. They found out the proper answers and let me know. Catherine in finance took our deposit and started to explain the extended warranty. When we said we weren'... read more

S 

on DealerRater

11 years ago

Great Customer Service Haneen is very helpful and friendly. She's knowledgeable and is very patient to answer any question that you may have. Manager Johnny Yu takes extra care to make sure customers are satisfied and happy with the service. 

Skyyboxx 

on DealerRater

11 years ago

Cool people Start to finish, I was in excellent hands! Everyone there at the dealership understands and appreciates everyone who walks in the doors. I will be back for any future purchases! Thanks :) 

Lestern 

on DealerRater

11 years ago

Excellent Customer Service and Pricing Gerry Domingo together with Jordan provided us an excellent customer service and pricing. Gerry is very helpful, approachable and a good-natured person. He deserves an excellent rating for dealing us a true service. Have a colourful holidays and thank you...from Lestern & Nancy 

john.chiu 

on DealerRater

11 years ago

Excellent Service I took my RAV4 to Kingsway Toyota for service for the last 5 years and the service is excellent. Especially for Haneen, she is very helpful, respond quickly to mail email bookings and very friendly. 

Jay 

on DealerRater

11 years ago

Thanks Merry Christmas Haneen is very present and trust worthy. My wife is able to book an appointment simply sign a work order can be quickly escorted to work. My wife trust that she will not be called in relation to work and it will be done by the end of the day as per my requests. I am very specific in regards to what's done and who works on my wife's vehicle. She is always able to both keep me posted and make these requests happen. My wife's vehicle has over 400,000 km on it services are done with this consideration. I h... read more

rly 

on DealerRater

11 years ago

awesome service! It's always great to walk into a place and you're welcomed with a big smile and great customer service. Haneens smile and her knowledge is always on point. Thank you for always providing me with great service.