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14240 137 Ave NW, Edmonton, AB, T5L 5H7, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
We returned to this dealer to have our camera issues rectified. Mark Le Torre Loyalty manager took time to check out to locate issues of concern and corrected it so that we could operate it. He also explained in details how to troubleshoot should the vehicle need a boost or a battery replace the. And how best to keep the ventilation screen clean to prevent the hybrid battery from being overheat. Such small details seem minor but are important tips to new hybrid owners like us. We want also to bring up another commendation to... read more
As out of province purchasers, Corey Sayer was great to work with. He was very helpful, patient, and answered our questions promptly. He was upfront about the market adjustment fee on the new vehicle we wanted to purchase, and he quickly provided us with the amount the dealership would allow for our trade-in (which was very fair). I enjoyed working with Corey, and even when I told him we would be cancelling our purchase with Toyota Northwest Edmonton because we were able to purchase the same vehicle in our home province, he ... read more
Had a great experience. They focused on me the customer and listened to me. None of the classic back and forth with “I Have To Talk With Manager” on frivolous thing while leaving sit in the cubicle alone over and over. They quickly gave me a fair price on my trade in and the whole process was complete within an hour. Thanks Justin!
Very pleased with our experience here. After a very disappointing experience at a different Toyota dealership Chris, Roman, and Evelina helped to make it right and got us into our brand new Highlander. Evelina was very knowledgeable and took the time to explain the features on our new vehicle. She was very friendly. Chris and Roman took the time to "right the wrong" made at a different Toyota dealership and it was very much appreciated.
Had a great experience working with Sam Moghrabi. He was very knowledgeable and patient answering all my questions. Gave me some great advice and options. Will be returning back. Thanks Sam.
Exceptional Service and an Unforgettable Test Drive Experience with Dustin Neiszner! This Toyota sales advisor was simply exceptional! He went above and beyond to make my 4Runner test drive experience unforgettable. From the moment I walked in the dealership, I was greeted warmly and felt valued. Despite his busy schedule, he took time out of his day to accommodate my test drive request. He answered all my questions, provided valuable insights, and demonstrated the vehicle's impressive capabilities. His knowledge of the 4Run... read more
Very courteous and competent staff. I came in for vehicle servicing and met a young lady who introduced me to the line of Highlanders that I am interested in. Her knowledge of the vehicle was excellent. Evelina Brzhezytska was a pleasure to deal with and she will definitely be an asset for the dealership in dealing with the younger generation. I would highly recommend her.
Philip is a great sales rep. Worked his magic with the manager. Was very impressed. Would recommend Philip to anyone and everyone. Thank you for all your knowledge.
Business response:
Thanks
All the staff in the service centre are helpful especially Wissam. He is very knowledgeable, courteous and offers a great customer service. I won't go anywhere else to service my car.
Toyota Northwest Edmonton has a 4.7 star rating with 13,640 reviews.
Toyota Northwest Edmonton is closed now. It will open at 9:00 a.m.