Stratford Toyota

Vern55555 

on DealerRater

9 years ago

Overall poor experience Did not seem very knowledgeable about the product and was not willing to give me a quote unless I made the purchase that day despite confirming I would be making the purchase the following week. Keep referencing the prices on the website as to where I could get a quote. I was hoping she would walk me through the financing options but again you can just look at the website. Booked an appointment in Goderich that afternoon, had a great sales person and made the purchase that day. In addition, in order t... read more

planetofwomen 

on DealerRater

9 years ago

My Strickland Experience My wife wanted a 2017 Tacoma but we decided to check out the 2016's. My wife researched the truck on numerous websites, and we came across Stricklands. I called at 5:30 Pm and spoke to Bob. Bob said to us that if we drove the 3 hours return trip from Burlington to Stratford that we would get at least $2000.00 off that day. We jumped into the car and off we went with the intention of buying a new truck - cash. We were told all the Tacoma's on the lot were priced at $39000.00 After we test drove the tr... read more

Kaiser12345 

on DealerRater

10 years ago

Overpriced, Questionable Sales Tactics Whether its true or not, the salesperson advised me that the car went to auction and I need to put down a deposit over the phone without even seeing the car. The car is used, it is what it is....if you want to see it I need a deposit to bring it back from the auction ...of course non refundable. I would have said Okay for the deposit, but its non refundable and he did not even consider reducing the price, which by the way a simple internet search reveals 5 000 or over asking (similar mi... read more

Leylise 

on DealerRater

10 years ago

Zero transperancy I'm still at a loss as to why I could only have the carproof documents AFTER I buy the car. I need this information WHILE I'm shopping around for cars. Carproof is useless to me once I buy the car from you. Showing me the carproof for 30 seconds and asking for it back doesn't give me any confidence in the fact that you're disclosing everything. Plus, the sales person couldn't even explain some terminology on there. Here's a tip for you Strickland: give the customers a copy of the Carproof BEFORE they buy a ... read more

Truck shopper 

on DealerRater

10 years ago

Waste of time I have been shopping for a usedtruck for 8 months and saw one online at Stricklands. Nick Roth responded to my email fairly quickly and sent me some pictures and answered some questions. Specifically I asked if there was any rust on the vehicle. He responded with 'just on the tailgate and a little on the rear wheel wells'. So I made the 2.5 hour drive out with a friend. THE TRUCK WAS COMPLETELY RUSTED OUT!!! It was basically scrap! The tailgate was rotten. The wheel wells had holes through them. And the rockers... read more

Willisville 

on DealerRater

10 years ago

Walked away from purchase We live in northern Ontario and were shopping for a vehicle online to replace our Toyota Rav 4 which was totalled In an accident. We found a used Toyota Highlander at stricklands and discussed the purchase with the salesman through several emails discussing condition etc. We decided to purchase Nd upon arrival found the vehicle had allege scratch along the drivers side also the front bumper was cracked, we took the vehicle out for a drive and it was rough, we told the salesman and manager we would n... read more

jody1234 

on DealerRater

10 years ago

My experience at Strickland's was dismal at best! My experience at Stricklands was terrible!!!!!! I wanted to support my local community and after doing some general research online I drove over to Stricklands looking for a new vehicle that would meet my needs. If first impressions are best than I should have walked out right after I entered. No one could answer my questions about the leather option that is provided. I spoke to three different sales staff and I received three different answers. I finally found someone I thou... read more

Dish 

on DealerRater

10 years ago

Cocky salesman & terrible trade I realize that Toyota is a good quality vehicle manufacturer, that is why I was there. If I am going to spend my hard earned money somewhere I want to be treated with respect and courtesy. This was not the case here. I made 2 trips and got the same salesman both times. He was very cocky both times and made us feel like he was doing us a favour by allowing us to buy a vehicle there. He also gave us a terrible trade in price. Buyer beware. Drive 30-40 minutes to other Toyota dealers. U will get ... read more

fiwaaaat2015 

on DealerRater

10 years ago

Pushy and unprofessional I was interested in a Fiat 500 and emailed requesting more information, requesting that they only email me due to travelling for work so often. Jon promptly emailed me giving me some information, but not all information I had asked for and asked to set up a time for me to view it. I told him I was out of town but would get back to him. He then emailed a few days later following up, and I politely told him I was looking at other Fiat's as well so If I was in the area I would get in contact with him. H... read more