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1897 Eglinton Ave E, Toronto, ON, M1L 2L6, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
A TRUE AND HONEST PROFESSIONAL WITH INTEGRITY. We had the fortunate opportunity to work with Paul in purchasing our new 2018 RAV4. Paul was an absolute delight to deal with during this time. He is extremely knowledgeable and never applied any high-pressure sales tactics which we truly appreciated, nor did he try to sell us more than we needed. He treated us with respect and provided excellent customer satisfaction. His relaxed and patient nature is truly refreshing and this ultimately sets him apart. Paul was even kind enoug... read more
Business response:
Thank you for the great review of Paul. We appreciate the feedback, and truly appreciate your business. Wishing you many happy memories in your new RAV4, and want to thank you for choosing Paul and Scarborough Toyota! All the best and we hope to see you again soon.
REPLACEMENT OF MY 2017 RAV4 PUNCTURED BACK TIRE I've been visiting Scarborough Toyota for the past 10 years due to the excellent service provided by them. Recently I took my RAV4 to replace the back punctured back tire. Shafik Jaffer who checked my vehicle requested me to change my tire by explaining as to what when wrong and provided an excellent customer service. I was really satisfied with the service rendered and the time and care taken to provide the best advice and service. The trust I have on Scarborough Toyota team i... read more
Perfect Sale Person and Excellent service As a first time car buyer, I didn't know which car will be best on road as I was new Canada then I meet with lito and gave me best advise and price for Toyota Corolla LE and patiently worked with me every step of the way to try and meet under my budget. And provided excellent Customer Satisfaction. he is the Best Sales Person. Scarborough Toyota is lucky to have Lito Santiago as sales person. Lito you are the best person. Good keep it up.. Much Appreciate your work. Thanks Rashid Sye... read more
People you can trust!! I've been taking my Highlander to this garage for almost 10 years. I needed extensive work done recently on my struts, brakes and front bearings. And I needed to replace a front door lock actuator. Gord and his team were fantastic in helping me address all the issues with my car in a cost effective manner. These guys value customer loyalty. In addition, they didn't try and push any unnecessary repairs. They provided me with excellent customer service, quality work and addressed all my concerns in a rea... read more
Help! My engine light is on!! I called Scarborough Toyota Service when my “check engine” light illuminated on Valentine’s Day while on my way to work. Of course I panicked but Jeanneth Lagman alleviated my anxiety; she had my van thoroughly checked and everything was right as rain. Gord was present as usual to verify that all was well. As usual Jeanneth and Gord surpassed my expectations!!!
Business response:
Thank you for the great review and 5 star rating. Great to hear that your expectations were surpassed! We truly appreciate your business.
Above average service Needed immediate service on two occasions in the past two months on my RAV 4. First was back door which would not close and the second was oil leaking in my driveway. Called this dealership and got appointments right away on both occasions, despite the fact I was not known to them. On the first occasion, the door was fixed in five minutes in the lobby area at no cost. On the second, was initially told by reception that my car could not even be looked at on that day and it would have to be left. However,... read more
Business response:
We are happy to hear about your positive experience and glad your RAV4 service needs were taken care of promptly. At Scarborough Toyota we strive to provide all our customers with an excellent experience and 100% customer satisfaction and sounds like our team achieved that goal with you. Thanks for stopping by, we appreciate your business.
Me A. Brown Excellent customer service and great repair work. Mr Brown, polite, listener and very professional in giving choices to the customer.I visited body shop for my sienna body work.
Business response:
Hearing that you had great experience is the best thing we could hope for! Glad that Avrom was able to provide you with excellent customer service. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Thank you for choosing Scarborough Toyota.
Extraordinary Met Marc upon picking up a company Fleet vehicle. Marc exemplifies the meaning of customer centricity. He will have all my business in the future
very bad costumer service at service center I have been there for an oil change and the guy told me to wait here but the person who has to serve me was not on his place. two people came after me and other person serve them but I still wait for the guy who without informing go for a brick . I just walk away
Business response:
Hi Sam thank you for your review. At Scarborough Toyota we have a fully dedicated team committed to providing the highest degree of service. This is a standard we set for ourselves and customer satisfaction is our #1 priority. By the sounds of it we missed this mark with your experience as this may have fallen through the cracks but believe this can be turned around. Please allow us another chance to demonstrate our premium customer service as we offer to all our valued clients, as you can see from our other reviews.
Scarborough Toyota has a 4.4 star rating with 7,049 reviews.
Scarborough Toyota is closed now. It will open at 9:00 a.m.