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O'REGAN'S NISSAN HALIFAX
- Car Dealers
- Halifax, NS
About this business
Location details
3461 Kempt Rd, Halifax, NS, B3K 5T7, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 4:00 p.m. | |
| Sun | Closed |
If you have extended warranty BEWARE they won't refund I contacted this dealership after I traded in my Nissan at another dealership. I still had extended warranty on this vehicle that I purchased when the vehicle was brand new. Two people at their 1-800 number told me I could fill out a form in the back of the plan booklet and get a pro-rated refund less an admin fee. (which I calculated somewhere around $400 - $500. When I called the dealership to get a copy of the form (since I have never received a booklet regarding my e... read more
Getting The Run-around And Paying For Dealer's Mistake! I bought a 2015 Nissan Rogue last year and the experience was okay. Someone ran into my vehicle few weeks ago and now I'm in the process of working it with Nissan's collision center (figured who better to have my car repair than the dealer itself) to have my vehicle repaired. I took time off work to be able to co-ordinate this, made my appointment, dropped my vehicle off, got an older and dirtier rental vehicle (one would think that you'd be treated fairly and given som... read more
Business response:
Dear Jill and Sree, My name is Rick Dey and I am the Director of Collision Operations for O’Regan’s. On behalf of our organization I wish to offer our sincere apologies regarding the difficulties surrounding the administration of the repairs for your 2015 Rogue. We attest to provide the highest level of service to all our clients and your experience, did not meet these standards. Although a negative comment about our service is unacceptable to us, I truly appreciate you taking the time to advise us of this situation, so that... read more
Total lack of customer care Bought 2014 Nissan Sentra, right from the start it was one screw up ofter another. Between allowing my self to be talked into stuff I didn't want and being lied to about the products just leaves a bad taste. The window etching is a waste of money, the Permashine is not a do once and forget about like I was lead to believe, you have to go back every for an inspection, not free. Planned on having factory service but after a 9;00 appointment turned into a 3 hour oil change and tire rotation. reason g... read more
Business response:
Good afternoon.My name is Brian Ames and I am the General Manager at O'Regan's Infiniti Nissan. I'd like speak with you regarding your recent experience. Can you provide me with your name and best telephone number so I can look into this and get back to you. Thank you.
worst dealer ever !!! I brought my car to this dealer because it still have warranty. They replaced the part but made additional damages to my car and denied it. You know what, their management also told me that this is a small problem and we can not fix it so you either drive it, live with it or you can bring it back but we will charge you a lot of labour fee and then tell you we can replicate the problem. However, their customer service representative is very freindly but i dont think they know nothing about vehicle. Dont ... read more
Business response:
Sorry to hear you had a bad experience at our dealer. I would like to talk with you further on this to try and resolve your issue. Could you call Fred MacDonald, service manager at O'Regan's Nissan at 9024842246 at your earliest convience.
Overprice, rip you off I dont know much about cars, bought a lemon car from them with so many problems, the staff is very friendly when you are buying the car. When you come back to fix the problems, they will charge you a upfront inspection fee of around $100. That's the fee to just check your car even there is only a small problem with your car. When they found a problem, they will charge you a very overpriced fee to rip people off who are not experts in cars. Most garages in Halifax will inspect your car for free. So I to... read more
Business response:
Hello Mr White, I am sorry to hear you had a bad experience at our delership. Can you provide me with more details on this issue so that I can review it more closely. If you would like like to call me directly my direct line is 902-484-2246. Regards, Fred MacDonald Director of Infiniti Nissan Fixed Operations
the manager at this o'reagans dealership, brian ames, is nothing short of an offensive, sarcastic, bullying person who seems to be there only to push the potential customers out the door. I feel sorry for my salesperson who was excellent and friendly and informative. It was embarrassing when he had to call this "manager" to give me the heavy hand. Brian Ames made me walk to another dealership where I am not belittled and treated like a stupid woman which is what Brian Ames did. Shame on O'Reagans for having a person like thi... read more
Business response:
FROM Brian Ames. Thank you for taking the time to write a review. I read your comments and would like to apologize if that is how I came across. This is the first time I have received a complaint like this and I will make myself available to you or your friends if you would like to discuss this matter further. Please feel free to contact me at the email or phone below. Sincerely, Brian Ames General Sales Manager O’Regan’s Nissan Infiniti 902.453.2020 bames@oregans.com
Bought 2009 Nissan Sentra, manual transmission in May 2009.I 've been insisted to purchase extra coverage for rust, fabric and undercoating .Being not satisfied with this package i asked to prorate and cancel it . But they didn't .Asked because the rust is not covered , for undercoating I still have to pay each time 45 $ and all these is extra 2,100$ . They simply decrease the price before I signed the purchase contract and then increased it by adding this coverage which is absolutely unnecessary .I was fully relying on a de... read more
Business response:
Dear Mr. Savelyev, Customer satisfaction is of great importance to us at O’Regan’s and we review each customer concern carefully in an effort to provide a reasonable and just solution. As such, we’ve committed best efforts to address your concerns in a satisfactory manner and are disappointed that you have found each of the solutions offered unacceptable. While we find some discrepancy with the details you’ve described, we sincerely regret that you remain dissatisfied with the service we have provided. O'Regan's Infiniti Nis... read more
Frequently asked questions about O'REGAN'S NISSAN HALIFAX
How is O'REGAN'S NISSAN HALIFAX rated?
O'REGAN'S NISSAN HALIFAX has a 4.4 star rating with 470 reviews.
When is O'REGAN'S NISSAN HALIFAX open?
O'REGAN'S NISSAN HALIFAX is closed now. It will open at 7:30 a.m.