This profile has been claimed by the business owner or representative.
OpenRoad Lexus Richmond
- Car Dealers
- Richmond, BC
About this business
Location details
5631 Parkwood Way, Richmond, BC, V6V 2M6, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Wrost experience, I got appraisal from somewhere for my car they said we will beat this while on calling after 3 times discussion on call said we will give you 1000 $ more and send me your credit card numbers but I was not comfortable I said I will come and we will do deal in dealership but when I went they said we can only give that much amount which was 4000 less than my appraisal so they lie to me from the starting this happened second time
Worse service from the lease sales Manager, have appointment to discuss my lease options and she handed out the paperwork and walk me out of her office with out asking me if I would like to see anything else.
if i could rate as a 0 . i will give them a 0 for the services . this dealer service manager jenifer doesnt do her job properly. it is been almost two year ,they keep telling me to do the small services ..the major services was due for more than 1 &half years . my break and tire rotation needs to be replaced for 18 months. but Jennifer team ,the services Richmond keep telling me everything is good after car maintenance . not just one time i was thinking , the team might want to kill me . for god sake ,for keep yourself be al... read more
I could not say "Worst dealership you can ever visit", but it is my "Worst service I ever got". 1. A few weeks ago, I made an appointment by phone call for Sep 19. Before finished the call, I repeated again to the service guy that it should be Sep 19 instead of Sep 18. He confirmed that. 2. While Sep 18, I phoned the service desk to reconfirm my appointment because I did not get any reminding call. The guy said your appointment was today 10am, Sep18! I said why there was not any reminding. He said you did not sign up for rem... read more
Worst dealership you can ever visit. Especially managers and their salesperson are just a headache to you. Never buy a car from them. Even i bought a used jaguar from them. Firstly mr. gurpreet who works here said my car will have 3 month powertrain warranty but when my car couldn’t last for even a week then they were like we can’t give you any warranty on this as he said his manager said these words. In simple words you can experience the worst service here.
Bad experience with the service here ! First the requested loaner car was not assigned today it was snowing and they barely cleaned my car before handing it to me to drive in that snow… being a lady they should be more courteous thankfully I had left a brush that I used to clean my car with frozen hands!! Paid $ 1400 on service and this is the actual service I got 😡
Not the right place to buy a car, be carful with the Manager Mishan Han, the car that I was going to buy, the pick up day, I saw wasn’t clean, missing a seat and scratches $50,000 car the sales person Gurpreet Singh, say it’s normal you have to spect some scratches some times. Now they don’t want to give me the deposit for $1,000 Not a great place. Be careful with this people.
Horrible service after buying a brand new Lexus While Horrible service after buying a brand new Lexus While selling you the car they are awesome once sale is made they turn into evil typical car crooks
I recently had an interaction from the GM, Ben.To bad I recently had an interaction from the GM, Ben. To bad he told me all the reasons why my premature tire wearing was my fault on my 2019 Lexus IS 350. He was not interested in listening, as I was looking for any commitment at all, to help out in my purchase of new tires. There was no commitment at all on what he was going to due and then he twisted what I was saying assuming I wanted new tires. it could have been a $50-$100.00 fix. instead he gave me a line that he did not... read more
Frequently asked questions about OpenRoad Lexus Richmond
How is OpenRoad Lexus Richmond rated?
OpenRoad Lexus Richmond has a 4.4 star rating with 2,618 reviews.
When is OpenRoad Lexus Richmond open?
OpenRoad Lexus Richmond is closed now. It will open tomorrow at 9:00 a.m.