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Okotoks Nissan
- Auto Repair
- Okotoks, AB
About this business
Location details
100 Woodgate Rd, Okotoks, AB, T1S 1L2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I experienced complete lack of transparency on the recent purchase of a used Nissan Rogue. They knowingly sold me a vehicle that had been smoked in. I purchased the vehicle from BC and did most of the paperwork over the phone. I had complete faith in the integrity of this business as i falsely assumed they would disclose something important as a smoked-in vehicle. They had the SUV freshly shampood when I arrived to pick up the vehicle and I didn’t detect it till about 1 week later after the vehicle sat in the sun. I am devas... read more
not enough car information Bought a second hand dodge caravan couple months ago, as i love a a mini van for my family but first of all, they did not cleaned it well as the previous owner has a pet and hairs is all over the interior. Then, i was on summer road trip when one of the tires loss air. when i look underneath, there's no reserved tire! If i was just informed beforehand, there's minimal hassle when its happened.
SIX times and still not fixed! 2019 370Z since new has intermittent power loss. Been in shop for a month in the year I've had it. No solution in sight! The shop had put over 1000 km. on it, replaced numerous sensors and the wiring harness, now want me to keep driving for yet another code. I'VE ALREADY BROUGHT IT IN 6 TIMES! There are safety considerations, and I'm curious how many times does this have to happen before Nissan takes more definitive action? Do I have to be in an accident before I'm taken more seriously?
Dishonest Don’t ask for Evan. I had a specific vehicle promised to me at a specific deal agreed upon and this was sold right under my nose. When I was offered another vehicle in lieu of this one they even reneged on prior offer. I will not be purchasing my vehicles from here.
Business response:
Thank you for your review. Unfortunately we do not recall this event. If a vehicle has a deposit placed on it then we do not under any circumstance sell to another customer. We would of course like to speak with you regarding your concerns. Please could you contact me on 403-842-2100 Thank You Mickey McGarvie General Manager
WORST DEALERSHIP IN OKOTOKS!!!!! Terrible customer service!!!!! They sold us a vehicle that twice almost had a wheel fall off. When we investigated, there was a recall of the same vehicle having the same issues. Okotoks Nissan will not take any ownership of the situation and even suggested that someone was loosening the nuts on our wheels. What terrible customer service! We were guaranteed an extra set of keys the day of purchase but have never received what we were promised. We tried to cancel our transaction the night we a... read more
WORST Service "Customer Service" Ever Worst service customer service ever. I took my vehicle for three oil changes in a row after purchasing my vehicle. Then took it to Mr. Lube and was promptly told someone had stripped the drain plug and forced a tap and die plug in. Mr. Lube took photos for me and I returned to Okotoks Nissan to find out what had happened. I spoke to the service manager and asked him to review my three service reports to see if he noticed anything unusual. He did not so I showed him the photo. He immediat... read more
Very Disappointed I booked appointment in service department last week.very disappointed. not feel welcome by service manager and he was very rude .will never go again.
Called about a used van, they said it was still available Very surprised to see the positive reviews, customer service is weak. I called about a vehicle to confirm it was available and on site. They checked and confirmed it was. I made an appointment, was told to ask for the 'used car manager', Mugill (spelling?). I arrived @ 30 minutes later for my appointment, and said I made an appointment - supposed to ask for used car manager - turns out the fellow I spoke to was Mugill (who didn't seem to know he was the used car manag... read more
Worst buying experience of my life!!!! Ok where to start! I bought my car from Okotoks Nissan back in August and right from the start it was horrid! I first called around because I was looking for a very specific car, a red Chrysler 300 which which the guy on the phone said they did. So I went there and talked to the salesman that I had spoken with on the phone to find out that he lied and they didn't have a red one but one in gun metal though! I was choked but all he said was it got you to come into the dealership though ri... read more
Frequently asked questions about Okotoks Nissan
How is Okotoks Nissan rated?
Okotoks Nissan has a 4.7 star rating with 646 reviews.
When is Okotoks Nissan open?
Okotoks Nissan is closed now. It will open at 10:00 a.m.