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MYERS ORLEANS NISSAN
- Car Dealers
- Ottawa, ON
About this business
Location details
1452 Youville Dr, Ottawa, ON, K1C 2X8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Long-term customer most disappointed After being a customer for about 7 years, I did not expect this. In spite of being a busy time for tire changes and prepping for winter, I mistakingly thought my situation warranted some attention. Winter has arrived and it is no time for starter problems, particularly an equipment failure, not a battery problem. With my wife (who is ill), I was parked in the underground garage and, having done some shopping, we returned to my car to find it did not start. After an approximately 18-hour c... read more
Poor customer service/ not well organized I called a month before my scheduled appointment to do my winter tire change, tires on rims, to do a quick in & out to the garage, since I have a busy life like everybody else & I am very organized. Well, appointment was at 9:30am, but I was told there was at least 4 hours wait since I was in queue of all the other morning appointments!!! They offered me to use their shuttle to go back wait at home, but my day off was ruined!!! They called me back 6 hours, yes 6 hours later, to let m... read more
Take advantage Went in for 24,000km maintenance. Even though I had an appointment and it was for an oil change was told it would be over a 3 hour wait. I said I would not wait and was going to leave when the condescending service manager came out and we negotiated that I would wait 1.5 hours. Finally the service counter person came out after 1.75 hours to tell me that I needed new brake pads front and back. Do I look gullible to you because I'm a woman. Obviously I said no. That there was no way I needed brake pads especiall... read more
Business response:
Hi Cat - Thank you for bringing this to our attention. Our apologies for the late response, but this forum was only recently brought to our attention. We are now under new direction in our service department and would like the opportunity clear the air. Can you please contact me directly to provide me a bit more information? Thank you, Colin Mill - Sales Manager 613-824-8550
Massive over charging in service department Getting charged 300 percent more than what parts are worth and huge amounts of labour; get quotes elsewhere. Gettung charged 50 for a bolt and another 50 to install it; good work if can find it.
Business response:
Hi Billy - Thank you for bringing this to our attention. Our apologies for the late response as this forum was only recently brought to our attention. Can you please contact me directly and provide me with detailed information? Thank you, Colin Mill - Sales Manager 613-824-8550
Aweful customer service The customer service at Myers Orleans Nissan sucks. I called yesterday to book at appointment to service my car, was on hold for several minutes and later told to leave my name and number so that they can call me later to book the appointment. I waited for over 7 hours and no one called back. I called this morning and spoke to the manager. Surprisingly the manager told me they were busy yesterday and sometimes they miss calls like mine. However, he never apologized and sounded as if this was normal pr... read more
Business response:
Hi Sam - Thank you for bringing this to our attention. Our apologies for the late response as this forum was only recently brought to our attention. We are now under new direction in our service department. Can you please contact me directly and provide me with detailed information? Thank you, Colin Mill - Sales Manager 613-824-8550
Poor Poor Poor experience the sale manager was really rude and rough, didn t give me time to talk and negociate. He starts saying bad word regarding the competition.that wasn't fair. i was really upset. i won t recommend this dealership to anyone. this is the first time i got that experience in my life. If in sale i got that experience how it will be for the maintenance of the vehicule later one
Poor , Poor , Poor Experience. Called to verify they had a base Micra , the one on sale for 9,998 . Was told they did. But then it was sold when we went there next morning. Then told they could have one in a week . One week , still no clue as to where there was one. Requested deposit back . Mathieu Pigeon was extremely rude. Brian Fleck however was not.
Frequently asked questions about MYERS ORLEANS NISSAN
How is MYERS ORLEANS NISSAN rated?
MYERS ORLEANS NISSAN has a 4.6 star rating with 860 reviews.
When is MYERS ORLEANS NISSAN open?
MYERS ORLEANS NISSAN is closed now. It will open at 9:00 a.m.