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McPhillips Nissan
- Car Dealers
- Winnipeg, MB
About this business
Location details
2150 McPhillips St, Winnipeg, MB, R2V 3C8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
The service department is joke. What they fix wont be done right so plan on a return trip. Find somewhere else to waste your money.
Business response:
Hello Sir, May you be able to provide us with more information on what we fell short on? We would like a chance to redeem ourselves in terms of the service that was provided to your vehicle, that was not up to par. I can reach out to you over the phone, if you prefer that form of communication, or if you'd like to call us at 204-632-7135 so we can get more info as to what we can improve on and rectify the short comings we had. My name is Jeff Eusebio and I am the Service Manager. You can reach me via email as well at service... read more
Shane Harold is so rude and terribly unpleasant and unprofessional in his service to a first time customer. I was given an appointment to view a car, I got there for the appointment and was told the car had been sold 15-30 minutes before, I enquired as to why I wasn’t called to cancel the appointment so I don’t have to drive for 20 minutes on the highway to their branch and Shane Harold said that their business is only to sell cars and he asked me get out! Wow 😲
Business response:
Hi Osa, I’m sorry to hear about your experience with us. We apologize for the miscommunication regarding your appointment and we will be looking into this situation to ensure it doesn’t happen again. Regards, McPhillips Nissan
First impression was good however caution needs to be used when purchasing a used vehicle from this dealership. 1 of the 6 extra features listed In their add was not on the vehicle and 1 of the 6 did not work. Both were attractive to me and I probably would not have purchased the vehicle had I known this. When I enquired about the feature that did not work no one even replied. My check was certified days before delivery instead of just depositing it. That was a first for me and should have made me wonder if there were surpri... read more
Business response:
Hi RR, Will here from McPhillips Nissan. Thank you for your review and letting us know about this issue. I'm sorry to hear that some of your car's extra features did not work as listed. If you want to talk more about your experience, please send me an email at williamk@mcphillipsnissan.com. I would be more than happy to listen to all of your concerns. Best Regards, Will
Horrible experience when you need a car service. The technician was very rude. My car had a little problem involving a cable getting stuck/corroded, preventing my hood to latch on properly. They never did anything to the car, just a little spray of lubricant to free up the cable. Then they charged mr 80 dollars, kept my keys hostaged at that part. 80 dollars, for what? The receptionist was clueless about the stuff he was making up to milk out the 80 dollars from me. They had no clue that I'm very knowledgeable about car mech... read more
Business response:
Hi Xoemorx, We are very sorry you had an unsatisfactory experience at McPhillips Nissan. We pride ourselves on being transparent with our repairs and would love the opportunity to clear up any misunderstandings. Please contact us at 888-927-7687 and ask for Carl.
worst dealership car service. please do not come here, they lie and make a bunch of BS just to get your money. They don't care about customers, just their pay checks. rude, disgusting and unprofessional. maliciously lying to potential customers.
Business response:
Dear "204pimp,” We are very sorry you had an unsatisfactory experience at McPhillips Nissan. We take these matters very seriously and pride ourselves on being transparent. We would welcome the opportunity to clear up any misunderstandings. Please contact us at 888-927-7687 and ask for our Service Manager.
Worst Service Department ever. Service Manager Carl Realica puts parts in your car that you don’t even need. Had my vehicle there 7 times for same problem, then he told me it would cost another 1,065.00 to fix my vehicle when he had already charged me for a 500.00 for a part I didn’t need (he refunded me the $500.00 but when I asked him if I spend another 1,065.00 if he could assure me this would fix my vehicle he said he couldn’t be sure, I would have to keep spending money until they figured out what was wrong. No thank yo... read more
Business response:
Hi Rosie, We are very sorry you had an unsatisfactory experience at McPhillips Nissan. We pride ourselves on being transparent with our repairs and would love the opportunity to clear up any misunderstandings.
Waiting a week for warranty service and a call back No sure how they get these ratings. First time going there and it has already been bad. Waited 3 days for an oil change with no call backs. We needed to follow up each day only to learn the truck was still not ready. They finally found the issue only after calling Nissan Canada. It was supposed to be fixed as the part landed a few days ago. i called to follow up only yo learn the manager will call me with an update. That was almost a week ago. the dealership is not worth th... read more
Worst experience I had gotten a call from the dealership saying they wanted to buy my car. Went in to get it appraised and ended up turning down their offer. I went to shop else where and ended up trading in my 2016 Rogue for another brand altogether. Got the run around when I asked for my buyout amount to be emailed to me. Shane was never there or busy when I called. Final received it a week later from the dearership. Then it was another game of the run around getting the bill of sale for the rogue. Very unhappy with the am... read more
Pressure Sales and Lies Went in to buy a car for my wife. When we took cars for a test drive, the salesperson, directed the route and stressed out my wife, she was not able to relax and just drive the car with him constantly giving her instructions on where to go. A few days later, I went in to purchase the car and they pulled the usual shady sales tactics, pretending to talk to a manager to get "a deal" and offering to pay the balance on the loan of my current car instead of a fair market value on it. I was getting frustrat... read more
Frequently asked questions about McPhillips Nissan
How is McPhillips Nissan rated?
McPhillips Nissan has a 4.4 star rating with 1,617 reviews.
When is McPhillips Nissan open?
McPhillips Nissan is closed now. It will open tomorrow at 9:00 a.m.