This profile has been claimed by the business owner or representative.
LONDON INFINITI
- Automotive
- London, ON
About this business
Location details
1055 Wharncliffe Rd S, London, ON, N6L 1J9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
BEWARE OF SLINFINITI BUSINESS PRACTICES Recently I negotiated a deal on a 2022 Used Vehicle for cash. I was told the advertised price of $51,000 was for a Financing Price (at 9.9%) while the cash price was actually much higher at $55,000 as they receive a kickback from Infiniti finance. Secondly they offered me $10,000 for my trade-in which was approx. the Blue Book value, subject to a quick mechanical look-see. After a half hour wait the review disclosed several problems including the need for a new transmission, repainted ... read more
They lost my winter tires I JUST purchased for this season 2022-2023. They’re trying to build me some for my Nissan with Infiniti rims and used tires! Not a chance! I will never deal with this dealership again! After being a loyal customer for 10 years, I’m gone. Byron Tire & Auto by Springbank Park is the best! I will be getting them to do my tires next year.
DO NOT GO THERE, THEY ARE BUNCH OF BANDITS , THEY JUST WANNA RIP YOU OFF. THEY WILL PAY CHEAP WHEN YOU TRY TO TRADE IN YOUR VEHICLE , IN THE OTHER HAND , THEY INCREASE THE VALUE OF THEIR CARS. AND HERE IS HOW THEY CALCULATE: THEIR VEHICLE PRICE * TAX - YOUR VEHICLE CHEAP PRICE= GOOD MONEY FOR THEM. THEY WILL LEAVE YOU BEHIND PAYING AT LEAST $500 A MONTH EVEN IF YOU PAY DOWNPAYMENT + YOUR CAR'S PRICE. WHILE OTHER DEALERSHIPS CALCULATE AS FOLLOWS: THEIR CAR'S PRICE - YOURS * TAX WHICH IS MORE REASONABLE. i WILL GIVE THEM ONLY ... read more
They install a invisitrak aftermarket tracking device with a subscription on there vehicles where they can remotely shut down your vehicle and track you. When asked to remove they refuse. Now I stuck with a 55k lemon 🍋 that's been tracked
55k CERTIFIED PRE OWNED 13 fault codes Day 1 car wobbled all the way home,smelled of fuel & carbon monoxide to the point of vomit. Had to change vent valve control and cannister valve before DEATH.Then th e battery died.Had it replaced at another infiniti under warranty.Currently 55k vehicle is sitting on my driveway dead and will not start. Here a list of issues Car wobbles high speeds(???) 13+ fault codes Oil was black (needed change day 1) Air filter also black Vent control valve (deadly) Canister control valve(deadly) Ru... read more
London Infiniti lacks customer service to the point it is almost laughable. So many issues with the sales department. No response from the General Manager at all about all the issues. They will say anything to sell a car, check options yourself. If you call them on there lies then they don't speak to you at all if your in for service, totally ignore you..lol The cars are great but this dealership is horrible. Buy elsewhere..
This place lacks the basic rules of customer service. They charged me $90 to change my key fob battery! This is a no brainer complimentary service. You want to charge for it, fine, may be $20..but $90, this is simply stealing. They dont honor their warranties, they brush you off your complaint till warranty is over. Make sure you get your complaint DOCUMENTED, that's the only way you can prove your complaint was during warranty time. I can go on and on..I reached out to their head office about how I as a customer expect to t... read more
I towed my nissan in and was sold a used cvt transmission for 6250$ it failed 4months later less than 2000km driven , i was never offered extended warrenty that you can purchase from the used parts supplier ! The dealership knows the terrible issues with there transmissions and when my brother asked the service manager why he would allow his service advisors to sell a used one to a customer his response was yes your right we shouldnt have but sorry your out of luck and the car is in rough shape anyway !! Ok that being said i... read more
Had an email from SL Nissan saying oil change for my car was 48.88 till end of December. Got an oil change and tire change over. Last year 150 this year 220. When i asked why the difference, I was told parts like brakes have increased. I didn't buy any parts. I was charged 80 for the oil change and 100 for tire changed over . They said they balanced the tires but I never asked for it . I called to complain , talked to service manager and he said he wouldn't do anything for me when I asked for a partial refund. Never do busin... read more
Frequently asked questions about LONDON INFINITI
How is LONDON INFINITI rated?
LONDON INFINITI has a 3.8 star rating with 396 reviews.
When is LONDON INFINITI open?
LONDON INFINITI is open now. It will close at 7:00 p.m.