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Jim Pattison Toyota Victoria

4.4
  • Car Dealers
  • Victoria, BC

About this business

AutomotiveCar Dealers

Location details

3050 Douglas St, Victoria, BC, V8T 4N4, Canada

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WeekdayScheduleStatus
Mon8:30 a.m. to 9:00 p.m.
Tue8:30 a.m. to 9:00 p.m.
Wed8:30 a.m. to 9:00 p.m.
Thu8:30 a.m. to 9:00 p.m.
Fri8:30 a.m. to 9:00 p.m.
Sat8:30 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.42,088 reviews
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jpepperall's profile image
jpepperall 
5 years ago

Tom Illopoulos went above and beyond trying to find the perfect car for me. He listened to what I wanted and what price range I was comfortable with. Tom found the perfect car for me. Thanks again Tom 

Business response:

Hello, thank you for the kind words about your purchase experience with Tom. I will be sure to congratulate him for making your buying experience a good one. Thank you for choosing us and we will look forward to seeing you on your next visit. Dennis Andrews, General Manager 

Kim's profile image
Kim 
5 years ago

I had a great experience buying a used Highlander - Jefferson helped me through the process and went above and beyond, making sure that everything was taken care of. He was so kind and was great to deal with - so happy to be on the road in my dream vehicle! 

Business response:

Hello Kim, Thank you for your kind words regarding your purchase experience with Jefferson. I will be sure to congratulate him for making your purchase experience a good one. Thank you for choosing us and welcome to our Toyota family we will look forward to seeing you on your next visit. Dennis Andrews, General Manager 

shantirhonda's profile image
shantirhonda 
5 years ago

I have been a client of Jim Pattison Toyota for 2.5 years. I appreciate the staff very much. They are generous with listening and their experience. Paige and Carson helped me today in 5 minutes. I am very content with their professionalism and kindness. I have bought 2 cars and have always had excellent service and fabulous customer support. Rhonda Sesto 

Business response:

Hello Rhonda, Thank you for the kind words about the service you received from Paige and Carson. I will be sure to congratulate them both for making your service experience a good one. We will look forward to seeing you on your next visit. Dennis Andrews, General Manager 

Jomea's profile image
Jomea 
5 years ago

I just bought a lovely Audi from this dealership today from Cohan Sassaman. He was very nice and even went out to our home to jumpstart my trade in vehicle to bring it to the dealership because the battery was dead. He was very knowledgable, even about the Audi that I just bought from them. We have dealt with Cohan before when my husband purchased a RAV4 Hybrid from this dealership. Rick in financing was also great to deal with. We are very pleased with the customer service from this dealership to date and would recommend th... read more

Business response:

Hello Jomea, Thank you for your positive comments about your purchase experience with Cohan and Rick. I know they will both be delighted to hear of your kind words as I will be sure to congratulate them both for the fine service the provided you. Thank you for your business and we will look forward to your next visit. Dennis Andrews, General Manager 

ramking's profile image
ramking 
5 years ago

My frist Toyota & I am very please with iy. On the 11 th of July I stopped in to Jim Pattison Victoria Just to look around & see what they had to offer in used SUV. While looking around I was approached by a salesman by the name of "Jefferson De Jesus " who was very knowledgable , had all the answers to all my questions , wasn't pushy & before I new it I was driving away in a 2020 Rav4 LE . I found Jefferson a honest person & very easy to deal with. Ralph King 

Business response:

Hello Ralph, thank you for the positive comments regarding your purchase experience with Jefferson. I will be sure to congratulate him on the way he handled your purchase. I am sure he will be delighted to hear your positive comments as he is very focused on providing a good customer experience. We will look forward to seeing you on your next visit. Dennis Andrews, General Manager 

dsholton7's profile image
dsholton7 
5 years ago

Bought a brand new 2020 Tacoma today Jefferson De Jesus was an excellent salesman was honest and gave me a great deal as well as a good deal on my old GMC trade in. I'm sad to see my old GMC go but I'm sure I will love my new toyota. My whole family owns toyota vehicles camrys corollas etc and loves them ! Thanks Jefferson for the new truck !!!!! I even got 38 dollars rebate with icbc due to new safety features on truck bonus not sure whether I'm more excited about new truck or icbc rebate ! 

Business response:

Hello dsholton7, Thank you for the kind words regarding your purchase experience with Jefferson, I will be sure to congratulate Jefferson on providing great experience for you and I know he will be pleased when he hears of your positive comments. We will look forward to you next visit and also thank you for your business over the many years. Dennis Andrews, General Manager 

Ingelise's profile image
Ingelise 
5 years ago

Jefferson De Jesus We had excellent service today from Jefferson De Jesus, he gave us his honest opinion the moment we met him, he got us in the car that we had researched on-line, sent us for a test drive, when we got back he had all the service records and inspection notices ready for us. Once we said yes to the car, he had us in to see the finance department and the insurance agent and we were ready to go with a "new to us" car! So quick and efficient and very friendly!! 

Business response:

Hello Ingelise, thank you for the positive review about you purchase experience with Jefferson. I will be sure to congratulate Jefferson on the way he helped you with your purchase and know he will be pleased to hear of your kind words. We will look forward to your next visit and thank you for choosing us for your purchase. Dennis Aandrews, General Manager 

Margy Gamble's profile image
Margy Gamble 
6 years ago

Excellent Service I wanted to write a review to recognize the excellent service I received from Jim Pattison Toyota Victoria's Service Department. I bought a used vehicle 2 months ago from JP Toyota and had an electrical issue and had to have it towed to the dealership. Paige was the service advisor I dealt with and Dave was the mechanic. These two went above and beyond to help me and I can't say enough about the service I received. Thank you! I would highly recommend dealing with JP Toyota Victoria! 

Business response:

Hello Margy, thank you for the kind words about the service you received from Paige and David. Both David and Paige are dedicated to customer service and I am sure they will be pleased to hear your positive comments. I will be sure to congratulate them on a job well done. We will look forward to your next visit. Dennis Andrews, General Manager 

Morgan Lisney's profile image
Morgan Lisney 
6 years ago

I want to take this moment to thank everyone at Jim Pattison Toyota Victoria with their assistance in my purchase of a new 2020 RAV4 LE. Special thanks to Jefferson De Jesus who did a FANTASTIC job helping me with this purchase. 

Business response:

Hello Morgan, thank you for the 5-star review on DealerRater. I'm happy to hear you had a great experience purchasing your new vehicle with Jefferson De Jesus. He really is a genuine person to deal with, and he really will go above and beyond for our guests, Jefferson will truly appreciate the kind words. Please come back to see us anytime. Dennis Andrews - General Manager 

Frequently asked questions about Jim Pattison Toyota Victoria

How is Jim Pattison Toyota Victoria rated?

Jim Pattison Toyota Victoria has a 4.4 star rating with 2,088 reviews. 

When is Jim Pattison Toyota Victoria open?

Jim Pattison Toyota Victoria is closed now. It will open at 8:30 a.m.