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3050 Douglas St, Victoria, BC, V8T 4N4, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
My husband and I just purchased a beautiful Rav 4 yesterday from Nick Bhalla. He was very kind and helpful, and even helped us unload our trade in (which was very full as we weren't expecting to find something so perfect, so soon). His knowledge of all the Toyota products was extensive and he was able to answer any questions we had. I would recommend him to my friends.
Business response:
Hello Laura, It was our pleasure assisting you recently with the purchase of your Toyota RAV4. We really appreciate the business and for you taking the time to recognize Nick and the job he did helping you select your RAV4. Thanks again for choosing Jim Pattison Toyota Victoria, and please let us know how you are enjoying your new RAV4! Happy Motoring! Best Regards, Gar Purdy – General Manager
I’ve just purchased my first brand new truck ( 2022 Tacoma ) a few weeks before my 42nd birthday - good things come to those who wait ! I was assisted by Rhys Tosczak and his easy manner backed by knowledge of product made for a super stress and pressure free experience. Like everything else the auto market has gone completely nuts. Although obviously busy, Rhys still made me feel like I was a priority and made himself available to answer any and all questions I had. My purchase experience was first class right from the sale... read more
Business response:
Hello Jared, thank you for your 5-Star Review of our Toyota dealership in Victoria. I am very pleased to hear that Rhys was able to assist you in making an informed vehicle purchase. Congratulations on your new Tacoma, Jared and hopefully, we will see you when you are here for your first scheduled maintenance appointment. Best Regards, Gar Purdy – General Manager
Rhys Tosczak ensured I had a great experience purchasing a vehicle from the Jim Pattison Toyota Victoria Dealership. Rhys was very knowledgeable and thorough. He followed through on all commitments, going above and beyond to assist me and find a vehicle that was not only within my budget but ideally suited my needs.
Business response:
Hello Una, thank you for your DealerRater review and for allowing our sales team to assist you with your recent Smart fortwo purchase. We know that there were a lot of options available to you and are very thankful that you chose us (Jim Pattison Toyota Victoria). I will be sure to pass along your kind words to Rhys and our team who helped you with your recent purchase. Thanks again and Happy Motoring! Best Regards, Gar Purdy – General Manager
We recently bought a used Lexus RX 350 here and we were so impressed by the professional, polite and friendly service we received. Our sales agent was Robert Nessel and he was nice and low key and not at all an aggressive car salesman, that we have run across in past experiences. We felt very comfortable and well looked after by him and everyone we dealt with. The staff there seem happy, which is a good sign.
Business response:
Hello, thank you very much for your DealerRater Review about your recent vehicle purchase. We always strive to provide the best service possible, so I am very pleased to hear that Robert and our Toyota Sales Team helped you make an informed purchase decision. Thank you for choosing Jim Pattison Toyota and enjoy your Lexus! Best Regards, Gar Purdy – General Manager
Tom Iliopoloulos made shopping for a vehicle fun! I Tom Iliopoloulos made shopping for a vehicle fun! I love, love, love my brand new Toyota Tacoma truck. I wasn't sure what colour I wanted but landed on army green - such a fabulous colour - after Tom showed me someone else's truck that had just arrived! Thanks Tom for keeping me informed every step of the way and providing phenomenal service!
Business response:
Hello Isabelle, thank you for your recent 5-star review and for allowing our Sales team to assist you with your recent Toyota Tacoma purchase. We know that there are a lot of options available to you and are very thankful that you chose us (Jim Pattison Toyota Victoria). I will be sure to pass along your kind words to Tom who helped you with your recent purchase. Thanks again and Happy Motoring! Best Regards, Gar Purdy – General Manager
Hi, Lots of great inventory, The customer service was Hi, Lots of great inventory, The customer service was very Good we had Lorenzo from the Lexus dealership assist us . He was very amiable and helpful. my daughter was happy with the purchase. So great job Toyota Harold Rosenberg
Business response:
Hello Harold, thank you for your recent DealerRater review. We really appreciate the positive feedback and I am also very pleased to hear that Lorenzo was able to assist you with your purchase of your new Corolla. Thanks for the business, Harold and please stay in touch. Best Regards, Gar Purdy – General Manager
Cohan Sassaman was an absolute pleasure to work with. I felt his sincerity. He truly cared and worked very hard to find me exactly what I wanted and needed. He knows his products very well. What a true professional. The family is so happy with our new Sienna. Giles from finance was also a pleasure and made everything clear and understanding. The in house insurance was a icing on the cake. A credit to you as well Jesse. (Manager) It all starts from the top. I will highly recommend Jim Pattinson to everyone. You have won a lif... read more
Business response:
Hello Zohar, Thanks very much for taking the time to review our business on DealerRater. We really appreciate your feedback along with the kind words about our team members. Thanks again Zohar! Best Regards, Gar Purdy – General Manager
We had a great experience at JP Toyota Abdulai Yilla was our sales rep. Super laid back guy. He just gave us the keys for a test drive and let the vehicle sell itself. Negotiation was smooth as well. We did it by text a day later. Murray Donais handled our financing and presented a payment plan and terms that exactly matched the deal we’d made with Abdul. Murray also presented us with an opportunity to purchase a warranty plan but did not pressure us to buy (no “ hotbox treatment”). He explained the benefits of the plan and ... read more
Business response:
Hello Don, thank you for taking the time to provide us with your recent review. As well, a big thank you for choosing our dealership for the purchase of your 2015 Toyota Sienna. I will also be sure to pass along your kind words to Abdulai and Murray. Thanks again, Don and Happy Motoring! Best Regards, Gar Purdy – General Manager
I purchased a Toyota Prius from Jim Pattison Toyota Victoria and was getting my regular schedule servicing done when my bill was a $100 higher than a stander check with oil change. When I asked why they informed me that it was my 35k inspection and maintenance and it was a lot more work. The person at the front desk told me the lubed and oils my cv joints etc. and som other things that are not needed on I hybrid. So I paid informed them that this was absolutely crazy and left. I will never buy a car from them again. I like T... read more
Business response:
Hello, thank you for recent DealerRater review. I am unable to locate your name and the details of your recent Service visit as I do not have your name (only XYZ). Would you be able to contact me directly at 250-388-3415 or gpurdy@jpautogroup.com to discuss this matter further? Best Regards, Gar Purdy – General Manager
Jim Pattison Toyota Victoria has a 4.4 star rating with 2,088 reviews.
Jim Pattison Toyota Victoria is closed now. It will open at 8:30 a.m.