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Jim Pattison Lexus Victoria
- Other
- Victoria, BC
About this business
Location details
623 Finlayson St, Victoria, BC, V8T 0C1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Good
Business response:
Hello Channi, Thank you very much for taking the time to provide us with a CarGurus 5-Star Review. It was our absolute pleasure to assist you, and thanks again for choosing Jim Pattison Lexus Victoria. Best Regards, Gar Purdy – General Manager
Good
Business response:
Hello Karen, Thank you very much for reviewing our Lexus dealership. It was our absolute pleasure to assist you, and thanks again for choosing Jim Pattison Lexus Victoria. Best Regards, Gar Purdy – General Manager
Responsive to my query about the vehicle , with follow up.
Business response:
Hello Lynn, Thank you very much for reviewing our Lexus dealership. It was our absolute pleasure to assist you. Best Regards, Gar Purdy – General Manager
Great I bought the car
Business response:
Hello Colleen, Thank you very much for reviewing our Lexus dealership and for the kind words about your recent sales experience. It was our absolute pleasure to assist you, and thanks again for choosing Jim Pattison Lexus Victoria. Best Regards, Gar Purdy – General Manager
Good
Business response:
Hello, Thank you very much for reviewing our Lexus dealership here in Victoria. It was our absolute pleasure to assist you, and thanks again for choosing Jim Pattison Lexus Victoria. Best Regards, Gar Purdy – General Manager
Timely response
Business response:
Hello Leo, Thank you very much for reviewing our Toyota dealership. It was our absolute pleasure to assist you, and thanks again for choosing Jim Pattison Toyota Victoria. Best Regards, Gar Purdy – General Manager
Never got a response!
Business response:
Hi Kelly, Thank you for bringing this to our attention. We’re sorry to hear that you feel your inquiry was not answered. Our team has made several attempts to reach out, but unfortunately we have not been able to connect with you. We would still welcome the opportunity to assist you and answer any questions you may have. If you’re open to it, please feel free to contact me directly by phone at (250) 388-3427 or by email at qmaclennan@jplexus.com.Quinten MacLennan - General Sales Manager
the car smelled like an ashtray, then after bringing it back to the dealership and looking at the vehicle that had stains on the leather seats rotting foam in the seat itself and numerous other damage to the interior, not even an apology from the sales guy or an offer to pay my fuel as I drove for 2 1/2 hours each direction to go and see the car on his say so that it was an excellent shape. I wouldn’t use this dealership I like to be told the truth not a bunch of lies.
Business response:
Hello Martin, Thank you for relaying this information to us about your recent sales experience at our Lexus dealership. I am very sorry to hear about your negative experience with our sales team, and would like to formerly apologize on behalf of our company. Please let me know if you wish to discuss this matter further… my contact information is gpurdy@jpautogroup.com or 250-388-3415. Best regards, Gar Purdy – General Manager
Truck was in shop for detailing. I was promised romised pictures, but they never arrived. When I called back I was told there was now an offer, then I was notified it was gone.
Business response:
Hello Andrew, Thank you for providing us with this feedback about your recent sales experience at our Lexus dealership. Please accept my apology for us not following up with you by sending photos as promised. I am available to discuss this matter further if you wish and can be reached at 250-388-3415. Best regards, Gar Purdy – General Manager
Frequently asked questions about Jim Pattison Lexus Victoria
How is Jim Pattison Lexus Victoria rated?
Jim Pattison Lexus Victoria has a 4.6 star rating with 435 reviews.
When is Jim Pattison Lexus Victoria open?
Jim Pattison Lexus Victoria is closed now. It will open on Monday at 9:00 a.m.