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Jim Pattison Lexus Victoria
- Other
- Victoria, BC
About this business
Location details
623 Finlayson St, Victoria, BC, V8T 0C1, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Prompt clear communication, good showing of the car and no sales pressure.
Business response:
Hi Anton, Thank you for sharing your experience. We’re happy to hear that our team made the process easy and stress-free. We appreciate your feedback and look forward to serving you again. Mandu Goebl, General Manager
Very honest got my deal done last weekend every thing went very smoothly and on time.
Business response:
Hello Walter, Thank you very much for taking the time to provide us with a CarGurus 5-Star Review. It was our absolute pleasure to assist you and thanks again for choosing Jim Pattison Lexus Victoria. Best Regards, Gar Purdy – General Manager
The dealer got back to me quickly. He answered all my questions and I would buy a car from him tomorrow if he could find the particular car I'm looking for. I do mean particular so this dealer would have a lot of work to do, cause I only want what I want, lol
Business response:
Hello Lisa Marie, Thank you very much for reviewing our Lexus dealership in Victoria and for the kind words about your recent sales experience. It was our absolute pleasure to assist you and we look forward to working with you further. Please let us know if you have any questions. Best Regards, Gar Purdy – General Manager
Evan was good. Followed up to ask if quote received. Advised quote not received and he promptly sent it. However, a guy named Quentin also contacted me and I advised quote received but what I really needed to know was availability. Thinking, Quentin would let Evan know. Several Days later Evan contacted me and I advised because I was not made aware of availability I went with another Lexus Dealer. Had I known vehicle I wanted was in stock I would have purchased.
Business response:
Hello David, Thank you for your recent review and for letting us know about the lack of follow up you experienced pertaining to in stock vehicle availability. I’m really sorry that our sales team did not provide you with a more efficient and thorough sales experience. I understand that you have moved on and have purchased a vehicle elsewhere, but I would like to make myself available should you wish to discuss this matter further. I can be reached at 250-388-3415 or by email at gpurdy@jpautogroup.com. Best regards, Gar Purdy... read more
Great, helpful
Business response:
Hello Olga, Thank you very much for reviewing our Lexus dealership in Victoria and for the kind words about your recent experience. It was our absolute pleasure to assist you, and thanks again. Best Regards, Gar Purdy – General Manager
Evan was responsive and upfront. Unfortunately the vehicle needs some mechanical repairs that are not safety related. I am still hoping it will be fixed in time so I can see about purchasing it.
Business response:
Hello Patrick, Thank you very much for reviewing our Lexus dealership and for the kind words about your recent sales experience with Evan. Hopefully, the vehicle repairs have been sorted out now as well. Please let me know if you have any further questions or concerns. Best Regards, Gar Purdy – General Manager
Excellent service. Make the whole experience pleasant. Very happy the Lexus dealership in Victoria.
Business response:
Hello Lynn, Thank you very much for your recent 5-Star review highlighting your purchase experience with Evan. We really appreciate you choosing our Lexus dealership for the purchase of your new Lexus NX, and wish you many years of driving enjoyment. Thanks again for the business, and Happy Motoring! Best Regards, Gar Purdy – General Manager
Jason was easy to talk to and communicate with.
Business response:
Hello Tom, Thank you very much for reviewing our Lexus dealership and for the kind words about your recent sales experience with Jason. It was our absolute pleasure to assist you and thanks again for choosing Jim Pattison Lexus Victoria. Best Regards, Gar Purdy – General Manager
I made an offer of $85000 on a 89000$ Lexus,he flatly refused!!
Business response:
Hello Michael, Thank you for relaying this information to us about your recent sales experience. I am very sorry to hear about your negative experience with our sales team, and would like to formerly apologize on behalf of our company. Please let me know if you wish to discuss this matter further… my contact information is gpurdy@jpautogroup.com or 250-388-3415. Best regards, Gar Purdy – General Manager
Frequently asked questions about Jim Pattison Lexus Victoria
How is Jim Pattison Lexus Victoria rated?
Jim Pattison Lexus Victoria has a 4.6 star rating with 434 reviews.
When is Jim Pattison Lexus Victoria open?
Jim Pattison Lexus Victoria is closed now. It will open on Monday at 9:00 a.m.