Ile Perrot Toyota

adam 

on DealerRater

5 years ago

horrible customer service , i advise everyone to read the comments on social media and google. half are rotten reviews, half are fake reviews written by employees. 

Minaj 

on DealerRater

6 years ago

Extremely worst i purchase 2 cars same time they sold me cars 4 missing accessories now three month they soon soon i frustrated now t 

GoodNeighbor 

on DealerRater

6 years ago

Terrible service and unsafe environment for staff and customers alike. This place is run by 'accidental' miscommunications and scams. Sanitary measures are barely there. They have plexiglass at the counter however no employees are wearing masks or visors, the small purell bottle on the counter is EMPTY and they don't seem to understand social distancing. The greeter entered my car without a mask and I didn't see him wash his hands before entering and was often at less than 6 ft. from me. I had an appointment to install a roo... read more

Dian 

on DealerRater

6 years ago

Great experience with Samuel / No after sales service I purchased a new car with Samuel and he was great to work with. He went above and beyond to ensure that I was happy with my purchase. Twice within 24hrs of taking possession of my car I had to return it for service. Warning malfunction lights and messages appeared and stayed on . The first time the car was fixed but within 8 hrs the problem was back. The service dept has not looked at my car again in spite of me taking it over several times. "We'll call you" is the answe... read more

mzappa999 

on DealerRater

6 years ago

Don’t do your service here. They make you wait hours for a simple tire change and you would expect making an appointment would mean it wouldn’t take so long but not the case. They cram too many people in and don’t care that a 30 minute job takes 2+ hours. Would not recommend this place. 

Agaar 

on DealerRater

7 years ago

Very bad service I went for a tire change, some maintenance and a car wash for my wife's car. I was there at 7:15 and by the time they gave me a shuttle service it was 8:15. There were two other passengers with me. The driver dropped them both off before me even though I was a 4 minutes drive from the initial location. By the time he dropped the other two it was 9 o’clock. I confronted the driver and he told that he could do whatever trajectory he wanted. Later, the GM called me and I told him about the situation. He replied... read more

Sleeman 

on DealerRater

10 years ago

Breaks and rust Had vibrating breaks on a 1 yr old new car...had to go in 3 times to get it solved and got attitude everytime. Reported rust and 7 months later, still no answer. Horrible customer service. 

mmkholy 

on DealerRater

11 years ago

Do not buy from this dealer i bought my a certified car from this dealer 2013 and it was full of mechanic and other problems , They don't what to fix even these problems even i was cover by a protection plan, That's the worst dealer I have ever saw in my life .DO NOT FALL ON THIS TRAP move to a better dealer. 

ericlb 

on DealerRater

13 years ago

I had a breaking problem (noise from rear left drum + vibration when braking) they did inspetion + adjustment. according to the employee problem was solve. It is not. If you plan to do service in this garage FORGET it. Now I have to find another garage.