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2360 Motorway Blvd, Mississauga, ON, L5L 1X3, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Stellar service Richard was extremely helpful from the moment i arrived at erin park lexus. Made sure I was informed throughout the process and did what he could to resolve the issue and to follow-up. The excellent service provided by Richard is one of the reasons i do not mind paying a little more to get servicing done on my lexus at the dealership.
Business response:
Thank you for leaving a review! We are so happy Richard provided you with amazing customer service. We look forward to seeing you again.
Outstanding I have purchased three vehicles from Abdul Ramadan, Adbul is more than a salesperson, Abdul is the ambassador for Erin Park Lexus. You are Outstanding!
Business response:
Thank you for leaving a review! We are so happy, Abdul continues to provide you with exceptional service and we appreciate your continued Erin Park Lexus loyalty.
Service The driver side front tyre was losing air very slowly. I showed to the service staff and they topped up the air. I had bought a warranty against such mishaps and for some strange reason Madiha could not see that on the system. However, she took initiative and had the matter resolved and got the necessary repairs done with no charge to me. I appreciate her proactiveness and despite I being upset she maintained her pleasant posture. Madiha's efforts made me feel as a valued customer. I have dealt with Richard, Carly on... read more
Business response:
Thank you for leaving this review! We are so glad Madiha provided you with exceptional customer service and the acknowledgement of our Erin Park Lexus customer service team. We look forward to seeing you again !
Excellent Richard was wonderful today and answered all the questions I had re my nav & e-mail system on the car. They have both changed on the 2019 & not for the better. E.G. e-mail will only show what I select as my default e-mail. My other car would download exactly what was coming from both my accounts on my phone - 1 is personal & 1 is business. Unfortunate for me. The nav system does not show all the street names & I could see them all on my other car - disappointing! Service itself was excellent, as usual. Regards, Vic... read more
Business response:
Hi Vickie, We are happy you enjoyed working with Richard and had an excellent service experience. We respect your opinion on the 2019 model. We will forward your feedback to Lexus Canada to improve for the future. We thank you for your loyalty and look forward to your next visit.
Pre-Owned Vehicle Purchase I am always warmly greeted and feel welcomed whenever I enter the Erin Park dealership, whether it's for the purpose of purchasing a vehicle (new or used), parts, service repairs, or general advice. On this occasion, I traded my 2010 RX350 for a 2017 RC350. I could not have been more happier with not only the RC's driving experience, but also my total sales experience with Abdul Ramadan, who I consider a close friend and neighbour. Abdul is a consummate salesperson who always ensures his customers ... read more
Business response:
Thank you for taking the time to write this review! We are so happy Abdul continues to provide you with exceptional service and going out of his way to ensure your satisfaction. We look forward to seeing you again!
1st Month Service & Dash Camera Installation Very professional service as always. Looks after their customers concerns. I'm glad to be back with Erin Park Lexus and their wonderful sales and service team!
Business response:
Thank you for leaving a review. We are glad, Carly was able to provide you with amazing service! We look forward to seeing you again.
Awesome Dealership From the moment we stepped into the dealership, everyone, made us feel like family, From the concierge, salesman, service manager and general manger, we were truly welcomed. We were never pressured or forced to make a spur of the moment decision. We were provided with information details and comparisons to be able to make a well informed choice on which vehicle would be the right choice. When we picked up the car, the sales people when through all the options and features of the vehicle. It was a lot to ta... read more
Business response:
Thank you leaving a review! We are so happy our Erin Park Lexus team took the time to thoroughly answer all of your questions and provided you with exceptional customer service. We hope you're enjoying your new vehicle and we look forward to seeing you again!
Excellence in Sales and Service I have leased several Lexus cars, and I have experienced excellence in sales and service consistency over the years. Sid is a trustworthy professional who handles all my leasing needs with the utmost of care.. Carly makes me smile with each service appointment, because I know she cares about customer satisfaction and that I know she too brings excellence to my customer experience. Thanks...Bob
Business response:
Thank you leaving a review. We thank you for your continued Erin Park Lexus loyalty and we are so glad Carly always provides you with amazing customer service!
Excellent Service Carly is an excellent service rep. She is very thorough and detail oriented and always goes the extra mile for me. Plus she is just super nice and great to work with. She is an asset to the ELP organization.
Business response:
Thank you for leaving a review. We are so happy Carly provided you with exceptional customer service. We look forward to seeing you again!
Erin Park Lexus has a 4.6 star rating with 2,321 reviews.
Erin Park Lexus is closed now. It will open on Monday at 9:00 a.m.