This profile has been claimed by the business owner or representative.
Direct Nissan
- Car Dealers
- Mississauga, ON
About this business
Location details
2290 Battleford Rd, Mississauga, ON, L5N 3K6, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Poor Service and Lack of Knowledge & Communication Sale agent was lacking the knowledge of the vehicle and was not able to address issues and concerns. Manager was unprofessional and with no quality of services. I bought new Pathfinder from this dealership and found sunroof is not working on the pickup day. They requested me to come later and they will take care of it, I went back but there was no proper arrangement of car replacement, I had visit them few times to get the issue fix of sunroof, it wasted my time roughly 2 da... read more
Waste of time, no test drive, lied about vehicle being sold Terrible dealership and experience. I am happy to report that I am one of the lucky ones and didn't even have a chance to buy a car, let alone test drive one. I called the dealership, spoke to Chris, and asked if he had a range of Pathfinder models in stock ready to test drive. He said he has them. I said I am coming in 20 minutes. I came into the dealership asked for him, and without even going for a test drive, we went straight to the office to talk. I thought it ... read more
Bad Experience We have BAD EXPERIENCE from buying to service. Sales people are not truthful with all the necessary details the buyer should know. I would not elaborate. As a gesture they give me Prepaid Maintenance Oil & Filter for one year (two oil changes). Service department would not honor Free Pre-paid oil & filter change service due to a very minor technicality it expired. The service rep and the manager told me they cant do anything to waive this simple technicality because the system wont let them. I walked out on th... read more
Worst experience I’ve ever had The service department is the worse that I have ever dealt with. On multiple occasions I’ve had my 2017 Nissan qashqai in to look at the check engine light. Every time it has been the same code. First time they said it was nothing and reset my code and sent me on my way, 50 kms later code came back on. Took it back in they had it for like 20 minutes, said it was the catalytic Converter, had to wait over a month for the part. Meanwhile my car still has check engine light on they would not give m... read more
Bad customer service Visited Nissan Direct on April 7th 2018 4 pm with my family as we are very much interested in Rouge/Pathfinder, met the most unhelpful sales person called Fraz who I would say was either new to the field (was consulting another person on many occasions), plain lazy or was customer profiling. On request for a test drive was told I had to complete 45 minute paper work, I firmly stated that the paper work usually follows vehicle selection, after consulting with a person Fraz agreed to a non highway test dri... read more
Worst Service Department Ever Took our vehicle in for its 32k maintenance and well it was in I asked them to look at some hazing beginning to appear in one of the headlights and a squeaking noise when you turn the steering wheel. 32k maintenance completed of course, $214.64. As for the other two items working as designed, non issue. Unbelievable. Stay away!!!!
wheel aligement after spring coil recall On July 3rd 2017, my Nissan Versa was serviced at Direct NISSAN for a coil spring replacement recall. I have recently installed my winter tires, and noticed that both front seasonal tires have been worn out badly from the inner side.I also noticed that a plastic panel underneath my vehicle had not been secured in place, I took my worn out seasonal tires and my concerns to direct NISSAN on October 19th 2017 and spoke with service manager Naiel Mohammed. He told me that my wheels were i... read more
Service/Repair I went in to have my regular service and to see what was wrong with my tire. I ended up having a nail in the side wall that couldn't be patched. I needed to get new tires and they quoted me a price of about $240 per tire (not including installation). I decided to search around for a better deal so they put my spare tire on my SUV. I found a good deal on tires which included installation. I thought it included wheel alignment but as it turns out it included installation and wheel balancing. I live in Mississaug... read more
Nissan's name dragged through the mud We walked into this dealership around 530 pm - the only person that was friendly and welcoming was the Lady at Customer Service. The manager of Finance, the sales rep and some other person who was to caught up in the way he looks we very rude and not welcoming at all. I cant believe that they made us wait 34 minutes with a child before sitting us in an office to talk about a vehicle. then 2 minutes in the Sales manager walks over and takes the sales rep saying that he has a delivery - PA... read more
Frequently asked questions about Direct Nissan
How is Direct Nissan rated?
Direct Nissan has a 4.2 star rating with 1,423 reviews.
When is Direct Nissan open?
Direct Nissan is open now. It will close at 8:00 p.m.