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Destination Toyota Burnaby
- Car Dealers
- Burnaby, BC
About this business
Location details
4451 Still Creek Dr, Burnaby, BC, V5C 6G9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I traded in my Honda Accord and bought a 7 month old pre-owned Camry. The following week I had the service department install new winter tires on the Camry. This was my first experience dealing with Destination and it was mostly good. My only reason for deducting one star in the rating was because there was a lack of documentation during the negotiation period for the sale. During the price negotiations with the sales person, there were a few items that were to be included and others that were not to be included. Those items... read more
Business response:
Thank you for sharing your recent experience with us. We appreciate your feedback and are delighted to hear that overall, your interactions with us were positive. Your feedback about the lack of documentation is valuable, and we acknowledge the importance of a transparent and well-documented sales process. If you have any further concerns or details you'd like to provide or if there's anything specific you'd like to discuss, please feel free to reach out to our management at dtbfeedback@destinationauto.ca
Nice and very kind services. Correctly done what I asked. Also, clean and quiet customer waiting area. Thanks.
Business response:
Thanks for stopping by Sebastian.
Services are detailed, extensive and excellent. I could feel caring and warm services and satisfied with follow-up
Business response:
Thank you for the kind words! We look forward to assisting you again.
I recently sold my father-in-law’s car through Destination Auto and it was actually an enjoyable experience. Like many I suppose, selling or buying a car can be a bit stressful. This couldn’t have been easier! It’s largely due to Dimitri who was the person handling this used car sale. He was knowledgeable and very thoughtful in dealing with my elderly in-laws. Not only was he courteous but also accommodated their physical limitations. They were very pleased with how well he handled the sale and was very balanced and fair. I ... read more
Business response:
That's wonderful! Glad we could help. We will pass on your kind words to Dmitry :)
I HAD THE EXTREME PLEASURE OF DEALING WITH SALESMAN CHRIS HOLMSTEN. HIS VAST KNOWLEDGE OF TOYOTA IS VERY IMPRESSIVE. HE IS VERY POLITE AND FRIENDLY. HIS SENSE OF HUMOR IS AWESOME. HE ANSWERED ALL MY QUESTIONS AND IS VERY PATIENT AND HELPFUL.
Business response:
That is very nice of you to share! We like Chris too :)
I recently purchased a used vehicle from Destination Toyota, within three weeks of ownership the engine basically quit. I had the car, not a Toyota, towed to the dealer and then dealt mainly with Marcus, a Manager in the Used Car Department. I had not purchased a warranty as the vehicle only had 68,000 kms on it. Once the mechanics at DT had looked at the car it was towed over to a dealer that sold this brand. Marcus dealt with this dealer who took responsibility for the repair and provided a loaner vehicle. Marcus kept me i... read more
Business response:
Thanks for taking the time to write this great review. We're glad Marcus was able to assist you and provide the best-in-class experience you deserve. Happy driving!
Good service from Martin and all departments ! This is what I want to say why it’s expect more than 15 words??
Business response:
Thank you for the review. We appreciate it.
Very reliable and understandable dealer.I will Very reliable and understandable dealer. I will definitely come back and referral it to all my friends and relatives. The only down side is need a shuttle service.
Business response:
Thanks for the review Joseph. We appreciate the recommendations. Due to the pandemic, we stopped our shuttle service. However, we hope you were able to make use of our complimentary Uber.
My sale person was very polite and helpful. She helped me a lot to find the perfect car for me. I will suggest people to this dealership just for her. Thanks
Business response:
Thanks for the kind words. We appreciate the review.
Frequently asked questions about Destination Toyota Burnaby
How is Destination Toyota Burnaby rated?
Destination Toyota Burnaby has a 4.6 star rating with 6,324 reviews.
When is Destination Toyota Burnaby open?
Destination Toyota Burnaby is open now. It will close at 9:00 p.m.