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Destination Toyota Burnaby
- Car Dealers
- Burnaby, BC
About this business
Location details
4451 Still Creek Dr, Burnaby, BC, V5C 6G9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Took car in for a recall related service. Service advisor Isabella was awesome, informed me of the expected timeframe, and called me when the car was completed earlier than expected, which was a happy surprise.
Business response:
Thanks for taking the time to leave a review!
Previous review removed by customer on February 6, 2024. Hopefully this dealership returns to the exemplary standard it was before 2022.
Business response:
Thank you for taking the time to share your valuable feedback with us. We're sorry to hear about your recent experience, and we genuinely appreciate your loyalty over the past six years. Your satisfaction is our top priority, and we would like to address your concerns directly. Please reach out to us at dtbservicefeedback@destinationauto.ca, so we can discuss your feedback in more detail and work towards resolving any issues. We value your relationship with us and look forward to the opportunity to improve your experience.
Helpful and professional staff: Martin, Ethan, Mike and Adam are all great. Thank you guys.
Business response:
Thanks Alain!
Exceptional customer service. Cheri Capadouca walked me through the service from start to finish and was helpful answering all my questions. The service was complete in a timely manner with a free car wash to finish it off. Great job to all the staff at Destination Toyota.
Business response:
Thanks for taking the time to leave a review. We're glad that Cheri and the rest of the team did a great job.
Excellent service from the entry point to the end of service. Dorothy who helped us was very friendly and accommodating. She was terrific in providing details on the required services to be done in the car. She was super quick in sending us a car service that will bring us to our temporary waiting place during the car service. It was a wonderful experience for us.
Business response:
Thanks for taking the time to leave a review John! We're glad Dorothy and the team provided the best-in-class experience that you deserve.
I was happy with the service provided and I had a good experience with the Service Representative, Isabella. She keep me informed throughout the process and did a great job explaining the bill and answering my questions.
Business response:
Thanks for taking the time to share your experience Scott. We're happy that Isabella ensured that it all went smoothly.
My Advisor was very nice and kind to me. Thank you for your good job
Business response:
Thank you for your kind review!
Very good service. Keep up the good work. Just to fill in the minimum words requirement.
Business response:
Thank you for leaving a review Jeff!
Always a great experience visiting Destination Toyota Burnaby with their reminders, advice, and service for our vehicle.
Business response:
Thank you for the kind words!
Frequently asked questions about Destination Toyota Burnaby
How is Destination Toyota Burnaby rated?
Destination Toyota Burnaby has a 4.6 star rating with 6,324 reviews.
When is Destination Toyota Burnaby open?
Destination Toyota Burnaby is open now. It will close at 9:00 p.m.