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Bailey Toyota
- Car Dealers
- Sarnia, ON
About this business
Location details
1311 Confederation St, Sarnia, ON, N7S 4M7, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Top dollar for average work. Customers are told they are at full liability while work is done. Use at your own risk.
Business response:
Good morning. I am not sure who this is or what you are referring to. Can you please contact me? Jason Vandenberg, 519-337-8800.
Used to be a great place to go until the two girls started working on the desk in the service dept I don't even feel like taking my Tacoma there anymore they are right down belligerent.
Business response:
Hello. I do know who this is based on your name. We do not even have 2 girls on the service desk?!?! Can you please call me to discuss. Jason Vandenberg, 519-337-8800.
The used vehicle appraiser was rude and condescending. I walked out and will never return. I have no idea why there are so many issues with this dealership. The good news is that London is only an hour away and Shawn Longworth at Toyotatown is awesome to deal with.
Business response:
I am very sorry that you felt that way.. But unfortunately I could not find you the money that you were seeking for your trade....
Visited the dealership with my wife a previous customer on JULY 28/02 and put down a $1OOO deposit on a 2022 prius prime. Was told by the salesman that he thought he would have the car in 3 months. 2023 came along and we where told by him that they where only getting three of those cars in and we where getting one. Sept came along we went to dealership and where told we would have to wait till 2024. That was the of relationship with Bailey Toyota we did get our deposit back. Went down the street to Sarnia and bought 2023 Nis... read more
Business response:
Hello. Due to the all new model change of the 2023 Prius Prime, supply has been very limited. Unfortunately, supply and availability of Toyota's are out of Bailey Toyota's hands. We apologize for the inconvenience and wish that we could have secured the vehicle that you wanted. Unfortunately, we did not receive. We are upset that we do not see you in a Toyota, but glad to hear that you are happy with your new purchase.
Shady Toyota: New name for the Stealer-Ship Summary of my xxxxty experience : July 2022: Place deposit on 2 upcoming gas engine vehicles as I wasn’t sure of which one to buy and as none was available to test drive on the lot (crazy times to buy a new/used vehicle) Paid the dealership a deposit of $2,000.00 August 2022: Both the cars arrived, checked them and I did not like them, hence asked my sales guy to release them for others to buy. I leave my $2k deposit with the dealership and tell them I will use it towards a differe... read more
Bailey Toyota 2019 Runner my last oil change service they did not tight the screw oil cover tight enough when I parked my at Walmart a man told thing falling out from my truck I can’t believe my eye. Wish I can load picture on this
Business response:
Hello Mr. Le. At the time of this post, 7 weeks had passed since we changed the oil on your 4Runner. If it wasn't for social media, we would have been totally unaware of your problem. It would have been nice to have an opportunity to take a look at the issue and fix it prior to you making posts on several sites. After I called you, you still refused to let us look at it. The oil filter inspection cover bolts up and I would have loved to see how it came undone.
Treated bad trying to buy a car I had a car in mind and was told they were located at the back. I asked if I could walk through the back area and had some woman from service yelled at me - "No - you need to walk around". Instead of getting me a salesperson to help me out she decided to yell at me. I was about to leave when a salesperson did finally help me out and walked me through the back with no issues. I would never buy a car from here. I can't imagine if you need service how awful you would be treated.
Business response:
I am sorry to hear of this. Our insurance has mandated that we do not have customers unaccompanied in the shop. This could have obviously been handled better. I apologize. If there is anything that we can still help you with, please contact us.
The Mechanics/Service Centre are Crooks I used to be a customer of Campbell Toyota in Chatham (they were great), eight years ago I had to move to Sarnia for work. I started as a service customer of Bailey Toyota with my FJ Cruiser and we bought a Camry from Bailey. It started with the Camry - I had a tire that was leaking and I knew it needed a plug, I thought probably a nail or something. I trusted my dealer and brought it in. I received a phone call from Bailey saying no plug needed but sorry you need four new tires and he... read more
Business response:
Hello. Unfortunately your name is not attached to this review. Please give me (Jason Vandenberg - Service Manager) a call so that we can sort this out. 519-337-8800.
Rude, Greedy, Overpriced Bought a used low kilometre Camry from Bailey Toyota and as part of the deal they were to do the brakes and get rid of the ABS light. They never did get rid of the ABS light and refused to do anything more about it 'since it is a used car after all' and then their mechanic admitted that they sent the car to a local shop to do the brakes as they were too busy. Then they charged us for looking at the car to try to see if they could get the ABS light to go out and they didn't even get the light to go ou... read more
Business response:
I am sorry to hear of these unfortunate events. I am unaware of this and would like to make you a happy customer. I see that the car has been since written off. If there is anything that I can do for you, please give me a call. Jason Vandenberg, Service Manager. 519-337-8800.
Frequently asked questions about Bailey Toyota
How is Bailey Toyota rated?
Bailey Toyota has a 4.2 star rating with 365 reviews.
When is Bailey Toyota open?
Bailey Toyota is closed now. It will open at 9:00 a.m.